Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!.

What you’ll be doing:

• Service the field locations of our contracted accounts, focus on automotive dealerships: Increases sales within existing customer base through proactive activities such as customer calls, marketing, delivery of exceptional customer service, developing an awareness of customer requirements/preferences and changes in the local market, competitors and industry
• Prospecting: Secures new accounts through networking, referrals, and cold calls
• Increases sales by staying current with new products and trends
• Researches and prepares quotes to ensure maximum profit and market competitiveness
• Completes the request form on SFDC to submit quote and order requests to Special Order Team
• Brings all client quote requests over $10,000 to the attention of the Regional Sales Manager
• Brings all client quote requests over $50,000 to the attention of the Regional Sales Manager and National Director of Sales
• Maintains and increases margins to within client and department guidelines
• Ensures customer satisfaction by working with members of the sales team as well as members of sales support teams across the business
• Acts as a proxy for the client internally at SPP when interacting with all Account Services and Special Order teams
• Works with Special Order Team to ensure that all Special Orders are placed and delivered according to the customer requirements

What you bring to the table:

• Excellent interpersonal, communication and presentations skills with a flair for sales
• Industry experience (ie: understanding of decoration processes, quoting, and SAGE) preferred
• Exceptional customer service skills 
• Highly proficient business written and verbal communication skills, as well as the ability to discern message content
• Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously and strong attention to detail
• Ability to demonstrate flexibility and adaptability in a fast-paced and changing work environment and ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations
• Ability to support company and management initiatives and/or decisions and the ability to prioritize and execute work under tight deadlines
• Strong problem solving and analytical skillsets 
• Maintains a record of sales activities and follow-up requirements in the designated system
• Assists in the development and maintenance of the SPP brand by utilizing promotional materials to introduce and increase customer knowledge of SPP in the Canadian market

What’s needed- Basic Qualifications:

• High School Diploma required or equivalent work experience
• 1-3 years sales or customer service experience.
• Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)
• Experience with Salesforce is an asset
• Good math aptitude 

What’s needed- Preferred Qualifications:

• University or college diploma in sales or business or equivalent working experience within a B2B sales environment is preferred
• CSP designation or CPSA graduate is preferred
• Experience in the Promotional Merchandise Industry preferred

We Offer:

• Inclusive culture with associate-led Business Resource Groups 
• Vacation Allotment and Holiday Schedule
• Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! 

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.