Salesforce Data Intern - Staples Promotional Products (Hybrid) - June 2025
St Louis, Missouri, United States
ApplyStaples is business to business. You’re what binds us together.
We’re searching for you: fresh talent with new ideas, innovation, passion, and drive to bring to Staples. We have student and graduate opportunities where you’ll help the Staples, Inc. organization be more successful and productive while building a purposeful career. Whether you are looking for a summer internship, co-op, or an entry-level role, we’ll help you develop the technical and soft skills you need to thrive in the future.
As a Salesforce Intern, you will work closely with our Revenue and Analytics team to help manage and optimize our Salesforce environment. You’ll gain valuable, hands-on experience in the software development lifecycle and be involved in implementing and supporting various Salesforce features to meet critical business needs. This role is ideal for someone looking to build a career in CRM systems, specifically in Salesforce administration and development.
This intern position requires you to be in a hybrid working model (at least 3 days in the office, and 2 days remote) based at the Staples Promotional Products Headquarters in St. Louis, MO.
Target Start Date: June 2, 2025 - August 15, 2025 (11-week program)
What you’ll be doing:
- Perform data entry, data cleansing, and import/export tasks to ensure accurate data quality and integrity
- Assist in troubleshooting and resolving issues related to Salesforce functionalities, user permissions, and data access
- Help document processes, workflows, and procedures within Salesforce
- Provide basic Salesforce support to end-users by answering questions and guiding them through standard processes
- Assist end-users with login issues, navigation, and basic functionality in Salesforce
- Create and manage cases for internal assistance requests, ensuring accurate categorization and documentation of issues
- Assist in creating and maintaining reports and dashboards to support analytics and business decision-making
Learning Opportunities:
- Gain hands-on experience with Salesforce administration and customization, focusing on the Sales Cloud
- Develop skills in data management, including best practices for data integrity, cleansing, and validation
- Learn the fundamentals of the software development lifecycle in a Salesforce environment
- Understand how to work with cross-functional teams to address diverse business requirements
- Exposure to analytics and reporting to gain insights into data-driven decision-making
- Opportunity to learn about the integration of Salesforce with other business tools
- Support testing efforts and ensure that Salesforce solutions are functional and meet user requirements
What’s needed - Basic Qualifications:
- Previous experience or coursework with Salesforce.com Sales Cloud is required
- Actively pursuing a Bachelor’s or Master's degree in Business, Information Technology, Computer Science, Data Analytics, or a related field
- Must be a rising senior, graduating in May 2026, enrolled as a full-time student carrying a minimum of 12 college credits
- Strong data management skills and experience working with large datasets
- Excellent communication skills and ability to work collaboratively with cross-functional teams
- Detail-oriented, organized, and proactive in troubleshooting issues
What’s needed - Preferred Qualifications:
- Familiarity with Salesforce administration tasks, such as managing users, profiles, permissions, and workflow automation
- Knowledge of Salesforce reporting and dashboards, with an interest in data analysis
- Basic understanding of the software development lifecycle (SDLC) and agile methodologies
- Familiarity with ticketing or case management systems is advantageous
- Basic knowledge of Salesforce functionality and terms (e.g., objects, reports, dashboards)
- Strong analytical and problem-solving skills with keen attention to detail
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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