Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

What you will be doing:

As an SPP Event Support Specialist, you will play a vital role in delivering seamless booth operations and exceptional attendee experiences at multiple events. You’ll assist with booth setup, teardown, and daily operations, ensuring everything is organized, visually appealing, and fully stocked. You’ll engage with visitors, process sales transactions, and manage event inventory, reinforcing our brand’s presence and maximizing sales opportunities. This hands-on position requires strong customer service skills, adaptability, and a collaborative spirit to thrive in fast-paced, dynamic environments. You will also support event logistics, travel between locations, and contribute to continuous improvement efforts that enhance the attendee experience.

What You Bring to the Table:

We’re seeking candidates with strong customer service orientation, high energy, and the ability to create positive attendee interactions. Initiative, reliability, and organizational skills are essential, along with professional communication and teamwork abilities. Flexibility regarding travel, schedules, and event requirements is highly valued.

What’s needed: Basic Qualifications:

• Minimum 2 years of customer service, retail, or event support experience.
• Ability to travel up to 50–75%, including nights and weekends as events require.
• Proficiency with basic technology such as tablets, POS systems, email, and mobile apps.
• Ability to lift up to 40 lbs and stand for extended periods.
• Strong communication and customer engagement skills.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, Hospitality, Event Management, or equivalent work experience.
• Experience with sales reporting or inventory management tools.
• Experience working in trade shows, pop-up retail, conference booths, or similar environments.

We Offer:

Join Staples Promotional Products and become part of a dynamic team that leads the industry with design expertise, best-in-class technology, and inspiring creativity. You’ll have the opportunity to help companies maximize brand recognition and reach thousands of people at a low cost. Enjoy an inclusive culture with associate-led Business Resource Groups, and make a real impact by enhancing event success, driving customer satisfaction, and supporting enterprise growth.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.