Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more. 

What you’ll be doing: 

As a member of the Product Content team, you will be part of the Merchandising organization, and will contribute directly to driving profitable sales. As a Product Content Specialist you will ensure our customers have a positive online experience by working to continually add to and improve our online product content on any of our websites.  To ensure best-in-class online product presentation, you will also work closely & directly with the Category Managers and the Key Suppliers who support these categories. 

• Develop and maintain product content according to brand guidelines.
• Collaborate with marketing, product management, and design teams to ensure cohesive product messaging.
• Assist in the implementation of content strategies to improve user experience and product visibility.
• Analyze content performance metrics and make recommendations for optimization.
• Support product content for all skus - this includes daily population of product and continual improvement of existing products within your assigned category
• Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers and online product promotions
• Maintain product hierarchies, product attributes, cross-sell opportunities, keywords and more
• Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
• Work with Marketing, Merchandising, and Vendors to support online programs
• Become a Subject Matter Expert in your category for content 

What you bring to the table:

• Deliver periodic and ad hoc reports for your category
• Identify opportunities to improve processes 
• Act as a point person for other teams regarding content issues
• Solid working knowledge of Microsoft Office, especially Excel
• Outstanding written and verbal communication, and interpersonal skills

What’s needed- Basic Qualifications:

•  0-2 years of related experience in content development or product marketing.

What’s needed- Preferred Qualifications:

• Experience with web content and Content Management Systems
• Strong analytical skills and problem solving abilities, creative thinker, detail oriented and intrinsically motivated
• Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time
• Merchandising, marketing or business management background preferred
• Bachelor’s Degree 

We Offer:

• Inclusive culture with associate-led Business Resource Groups 
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.