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Content Specialist

Framingham, Massachusetts, États-Unis

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Remote/On-site On-site Numéro de l’emploi 27316 Type d’emploi Merchandising Date d’affichage 10/28/2024

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more

What you’ll be doing: 

As a member of the Product Content team, you will be part of the Merchandising organization, and will contribute directly to driving profitable sales. As a Product Content Specialist you will ensure our customers have a positive online experience by working to continually add to and improve our online product content on any of our websites.  To ensure best-in-class online product presentation, you will also work closely & directly with the Category Managers and the Key Suppliers who support these categories. 

  • Develop and maintain product content according to brand guidelines.
  • Collaborate with marketing, product management, and design teams to ensure cohesive product messaging.
  • Assist in the implementation of content strategies to improve user experience and product visibility.
  • Analyze content performance metrics and make recommendations for optimization.
  • Support product content for all skus - this includes daily population of product and continual improvement of existing products within your assigned category
  • Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers and online product promotions
  • Maintain product hierarchies, product attributes, cross-sell opportunities, keywords and more
  • Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
  • Work with Marketing, Merchandising, and Vendors to support online programs
  • Become a Subject Matter Expert in your category for content 

What you bring to the table:

  • Deliver periodic and ad hoc reports for your category
  • Identify opportunities to improve processes 
  • Act as a point person for other teams regarding content issues
  • Solid working knowledge of Microsoft Office, especially Excel
  • Outstanding written and verbal communication, and interpersonal skills

What’s needed- Basic Qualifications:

  •  0-2 years of related experience in content development or product marketing.

What’s needed- Preferred Qualifications:

  • Experience with web content and Content Management Systems
  • Strong analytical skills and problem solving abilities, creative thinker, detail oriented and intrinsically motivated
  • Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time
  • Merchandising, marketing or business management background preferred
  • Bachelor’s Degree 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups 
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.

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