Staples is business to business. You’re what binds us together. 

At Staples, our Digital Solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, Agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners, and deliver reliable, customer-centric technology services. If you want to be on the front lines, driving one of the greatest technology transformations of the 21st Century, you should join our team!

The Staples Remote Infrastructure Team provides resilient and efficient infrastructure for over 100 non-store facilities in North America. These facilities support Supply Chain, Customer Service, and Sales operations for our retail and delivery businesses.  We continuously maximize our value through optimizing our efficiencies, expanding abilities, improving agility, and skillsets of the team to best support evolving business requirements.

In this role, you will be part of the Technology Operations and Cloud Engineering (TOCE) Team that is responsible for the Architecture, Engineering, and Operations of Staples core IT infrastructure, network, telephony, and collaboration platforms. Additionally, the team supports Staples’ eCommerce platforms and more than 100 locations including corporate, sales offices, and supply chain facilities across North America as well as over 900 US Retail stores from a network and telephony perspective.

What you’ll be doing: 

The person in this role will lead the Engineering Team that is responsible for the engineering of our network, Wi-Fi, productivity, and Windows desktop technologies. You will work with various business units to support critical projects that enable Staples to better serve our customers.  You will work closely with both IT and business partners to deliver these projects and support our operations.  This position also partners closely with the vendors that supply and support the technology deployed at our remote sites.

What you bring to the table:

• Leadership and management experience with a remote team.
• Success in developing associates and with working in a team environment.
• Creativity in solving complex problems.
• Can do approach in delivering business projects and support.
• Experience with continuous improvement to drive efficiency and increased system stability.
• Experience with Cisco networking and Extreme Wi-Fi technologies.
• Experience with productivity and Windows desktop technologies.
• You have experience supporting Supply Chain technical operations and supporting a complex network with multiple locations.
• Passionate about driving for operational excellence and mentoring your team members.
• You like using your knowledge of various technology and vendors such as Cisco, Extreme, and Microsoft to solve business problems.

What’s needed- Basic Qualifications

• 7+ years of experience in leadership of a diverse and distributed team
• Strong knowledge of Networking and Windows technologies
• Proven track record of working as a team, both with in IT as well as with business partners
• Willingness to travel up to 20%

What’s needed- Preferred Qualifications

• Bachelor's degree or equivalent work experience

We Offer:

• Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.