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Strategist, Digital Sales Channels

Framingham, Massachusetts, United States

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Job ID 25184 Category Sales & Sales Support Date posted 10/01/2024 Remote On-site

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. 

What you’ll be doing:

  • Work with Sales to help develop customer facing Partner Portals (Digital Sales Rooms) and assist sellers to execute against a digital strategy to optimize customer engagement with Portals.
  • Maintain Sales Transformation team email inbox, organization of Portal tracker and external Rooms channel in Allego Portal system. 
  • Manage seller training and implementation of forms and surveys for customer Portals.
  • Create e-registration landing pages/ static websites for sellers. 
  • Manage SFDC Intake Form process, approval, and emails back to sellers.
  • Stay in tune with the latest collateral from Marketing & product updates from Merchandising to help create new panels (sections) for customer-facing Portals.
  • Support campaign creation and implementation of Sendosa gifting program across all verticals.
  • Update reporting data to share results regularly across all digital selling tools. 
  • Capture and elevate key feedback to Senior Strategist to drive optimization of tools.

What you bring to the table:

  • You are passionate about getting it done, delivering for customers, and winning together.
  • Must possess and demonstrate strong communication (written and oral) skills to effectively lead trainings for Digital Sales Rooms and work cross functionally.  .
  • Self-motivated with ability to work effectively with minimal supervision under tight timelines in a fast-paced environment
  • Strong presentation and cross-functional collaboration skills
  • Strategic thinking combined with ‘on your feet’ thinking; problem solver

What’s needed- Basic Qualifications

  • 3+ years’ related experience
  • 1+ years’ computer literacy including competency related to MS Windows-based applications

What’s needed- Preferred Qualifications

  • Bachelor’s Degree
  • MS Office suite proficiency
  • Experience managing multiple project deadlines, working with multiple partners, and functioning as a key stakeholder
  • Project management experience ranging from planning and design through execution

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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