Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Specialist, Promotional Strategy is a key member of the Promotions team as we maximize the impact of $200M of discounting in Staples.com and Staples Advantage.  You will develop an expertise on our promotional capabilities and systems and work closely with the Digital, Marketing and Merchandising teams as we develop new offers and implement them across our sites and other digital assets. You will also support the broader Go-to-Market (GTM) team with reporting and analysis including Omni initiatives with Stores.  Further you will single handedly lead the process of executing SBA Promotions through project management from beginning to end.

A person who is successful in this role will develop a strong knowledge of our promotional capabilities, identify and escalate gaps and issues, and seamlessly execute multiple tasks including weekly reporting and the SBA promotional process.

What you’ll be doing:

•  Develop an expertise with the Staples Promotional System (EPP) and be a resource for Merchandising, Marketing & Digital teams.  Support cross-functional partners with requests for coupons and other complex offers.
• Be the team lead for Buy Online-Pick up in Store (BOPIS), a key omni initiative.  Partner with Inventory & Planning team to ensure eligible items are set up correctly and provide performance reporting. 
• Provide additional reporting including promotional forecasts and past financial performance.
• Project manage execution of SBA promotions including data processing, working with cross functional partners, and ensuring deadlines are met. 
• Assess promotional training materials and coordinate with fellow team members and the Training team to revise & expand content. 
• Improve the status quo by recommending opportunities for streamlining and improving business decisions through fact-based data analysis.
• Support both the Promotions & Seasonal Planning teams with execution for key events (i.e. Black Friday).

What you bring to the table:

• Comfortable in a fast-paced, dynamic environment
• Organized, process oriented, attention to detail, and ability to multi-task
• Work effectively with cross functional partners
• Demonstrated ability to learn & master new systems
• Demonstrated analytical and problem-solving skills 
• Business acumen and an understanding of financial performance metrics
• Excellent verbal and written communication skills

What’s needed- Basic Qualifications:

• Minimum 2 years of project/process management or merchandising experience
• Proficiency in using Microsoft Office programs (Excel, Word, PowerPoint)

What’s needed- Preferred Qualifications:

• Bachelor’s degree or equivalent work experience
• Prior retail or ecommerce experience preferred

We Offer: 

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.