Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Specialist, Promotional Strategy is a key member of the Promotions team as we maximize the impact of $200M of discounting in Staples.com and Staples Advantage.  You will develop an expertise on our promotional capabilities and systems and work closely with the Digital, Marketing and Merchandising teams as we develop new offers and implement them across our sites and other digital assets. You will also support the broader Go-to-Market (GTM) team with reporting and analysis including Omni initiatives with Stores.  Further you will single handedly lead the process of executing SBA Promotions through project management from beginning to end.

A person who is successful in this role will develop a strong knowledge of our promotional capabilities, identify and escalate gaps and issues, and seamlessly execute multiple tasks including weekly reporting and the SBA promotional process.

What you’ll be doing:

•  Develop an expertise with the Staples Promotional System (EPP) and be a resource for Merchandising, Marketing & Digital teams.  Support cross-functional partners with requests for coupons and other complex offers.
• Be the team lead for Buy Online-Pick up in Store (BOPIS), a key omni initiative.  Partner with Inventory & Planning team to ensure eligible items are set up correctly and provide performance reporting. 
• Provide additional reporting including promotional forecasts and past financial performance.
• Project manage execution of SBA promotions including data processing, working with cross functional partners, and ensuring deadlines are met. 
• Assess promotional training materials and coordinate with fellow team members and the Training team to revise & expand content. 
• Improve the status quo by recommending opportunities for streamlining and improving business decisions through fact-based data analysis.
• Support both the Promotions & Seasonal Planning teams with execution for key events (i.e. Black Friday).

What you bring to the table:

• Comfortable in a fast-paced, dynamic environment
• Organized, process oriented, attention to detail, and ability to multi-task
• Work effectively with cross functional partners
• Demonstrated ability to learn & master new systems
• Demonstrated analytical and problem-solving skills 
• Business acumen and an understanding of financial performance metrics
• Excellent verbal and written communication skills

What’s needed- Basic Qualifications:

• Minimum 2 years of project/process management or merchandising experience
• Proficiency in using Microsoft Office programs (Excel, Word, PowerPoint)

What’s needed- Preferred Qualifications:

• Bachelor’s degree or equivalent work experience
• Prior retail or ecommerce experience preferred

We Offer: 

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.