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Merchandising Specialist - June 2025

Framingham, Massachusetts, United States

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  • Full time
  • Level: Entry and mid
  • Travel: Hybrid
  • Base Salary: N/A

When we work together, challenges don’t stand a chance.

Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.

Total Rewards

  • Compensation & Incentives
    Competitive base salary
  • Paid Time Off
    22 days plus 7 major holidays and 1 floating holiday
  • 401(k) Matching
    Company match 401(k) plan
  • Discounts
    Online and retail discounts
  • Wellness
    Physical and mental health wellness programs
  • On-site Amenities
    Daycare, cafeteria, fitness center, and coffee shop at our HQ

Merchandising Specialist - June 2025

Framingham, Massachusetts, United States

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Remote/On-site On-site Job ID 21168 Category Merchandising Date posted 10/02/2024

Staples is business to business. You’re what binds us together.

What you’ll be doing

Our merchandising team aims to deliver the best value and selection to our customers through products, services, and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance, and more.

This position is a part of a hybrid work model, 3 days in the office and 2 days remote, and based in Framingham, MA.

What you bring to the table

  • Responsible for managing the SKU throughout its lifecycle: item set up, maintenance, inactivations, and RTVs/destroy. Partner with content and inventory throughout the process.
  • Manage the Master Assortment tracker for all items to be utilized across all BUs; provide SKU needs: adds, deletes, and maintenance, so all channels know their active assortment
  • Facilitate communication of new items and forecasts across all BU Counterparts (.com, SBA, Quill, Essendant, HiTouch, and other acquisitions), Inventory & Planning, own brand, Vendor Management, etc.
  • Identify, track, and provide matches to the merch ops team that can be used to ALT products when needed
  • Become a system expert and be responsible for running reporting covering sales and margin performance, vendor purchases, BU performance, and ad hoc reporting
  • Responsible for financial analysis of vendor and assortment and recommending opportunities to improve performance
  • Process and communicate any cost increases via PCW Process with the vendors or own brand team
  • Ability to handle a high volume of Field inquiries daily, and provide support by utilizing problem-solving skills quickly and efficiently
  • Communicate effectively and proactively with the Distribution network and Wholesaler team to identify assortment gaps, and add new items at the best cost to the Master assortment as necessary
  • Support Merchandising teams as well as Generalist salesforce with RFPs and Proposals.
  • Support merchant on the execution of activities to deliver vendor and category strategies

What’s needed - Basic Qualifications:

  • 1-2 years experience in business or related field
  • Bachelor’s Degree preferred or equivalent business experience
  • Ability to convey thoughts and ideas both verbally and in writing
  • Proficient in Microsoft Suite (Word, Outlook, Excel, PowerPoint)
  • Previous experience working independently and executing across multiple groups

We Offer:

  • Base Salary
  • Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more benefits and perks

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

  • Adaptable
  • Analytical
  • Communicator
  • Detail-oriented
  • Insightful
  • Problem-solver

Our Culture

People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.

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Meet Louise, Associate Category Merchant

Hear from our people and learn more about their experiences.

"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."

Merchandising Specialist

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