Government Account Manager
ApplyCurrent Associates are not eligible for Retention or Sign On Bonuses.
Primary Responsibilities:
- Manage existing government agencies with a significant emphasis to driving increased sales penetration to new and existing ship-to locations
- Enhance customer satisfaction and retention through regular customer contact and problem resolution
- Meet or exceed sales and net profit goals for government agencies at either the Master and/or Ship-to level
- Develop customer relationships through regular customer contact in person and over the phone
- Establish new ship to locations within the agencies that you control
- Consultative approach to reviewing customer purchases, monitor critical customer metrics and recommend purchase saving opportunities through regular account reviews
- Provide training to customers on internet features and functionality
Qualifications:
Basic:
- High school diploma or GED required
- 2 or more years selling experience within Federal agencies
- Proven business development ability
- Strong communication skills (written and verbal)
- Demonstrated experience working with customers with a consultative sales approach
- Strong business acumen and problem solving skills
- Computer Literacy (including internet)
- 30-40% travel
Preferred:
- Bachelor's Degree preferred
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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