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SPP Retail Store Associate Full Time

Santa Clara, California, United States

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Remote/On-site On-site Job ID 29427 Category Sales & Sales Support Date posted 11/26/2024 Pay Range Up to $18.00/Hourly based on experience

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

Store Location:  2788 San Tomas Expy, Santa Clara, CA 95051

Store Hours:  9:00am-5:00pm/Monday-Friday

What you’ll be doing:

  • Provide outstanding customer service and act as an on-site ambassador for Staples Promotional Products. 
  • Greet all customers, assist with product selection and questions on products. 
  • Process sales transactions, returns, and exchanges. 
  • Receive product into the POS System and monitor the accuracy of the shipment. 
  • Replenish stock as needed. 
  • Ensure store is neat and orderly. 
  • Keep storage room organized and appropriately stocked. 
  • Unload and break down incoming shipments. 
  • Barcode and price items accordingly. 
  • Conduct regular cycle counts and monitor inventory to ensure low risk of inventory loss due to theft and improper recording of transactions.

What you bring to the table:

  • Exceptional customer service skills ·
  • Highly motivated/energetic 
  • Willingness to learn 
  • Strong oral and written communication skills

What’s needed- Basic Qualifications:

  • 1+ years of previous sales experience and customer service skills 
  • Ability to stand for 9+ hrs and lifting up to 40lbs.
  • Basic Math Skills
  • Computer literacy including Microsoft Office, Word, Excel, Outlook and Internet 
  • Visual Merchandising experience

What’s needed- Preferred Qualifications:

  • High school diploma or GED 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups 
  • Flexible PTO and Holiday Schedule (7 observed paid holidays) 
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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