Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. 

Role summary:

Responsible for leading and managing a team of Sr Inside Account Executives (Sr. AEs) to capture incremental opportunities with our mid-market / complex and high-touch commercial customers, as well as retain customers through contract renewal negotiations. This Sr Manager Inside Sales is responsible for the sales, profitability and performance of their region and managing the KPIs of their team. Works 1:1 with Sr. AEs to assist with opportunity prioritization and strategy development. They are also expected to coach and assist Sr. AEs with their most difficult opportunities and obstacles.

What you’ll be doing:

• Own sales and profitability across the book of business assigned to their Sr Account Executives
• Coach and assist Sr AEs on a weekly 1-on-1 basis on selling methodologies, techniques, opportunity prioritization, and strategy, especially towards their most difficult and valuable opportunities and customers
• Drive accountability to KPI, sales, and profitability attainment
• Coordinate with category leaders and VP/GM, Sales by maintaining regular communication regarding the largest opportunities through formally scheduled meetings and informal channels
• Conduct team meetings to share wins, insights, drive corporate initiatives, and for the purpose of product learning and development
• Incorporate Next Generation Selling Tools & Process to ensure Sr AEs work in the most effective, efficient, and productive environment possible
• Hire, Retain & Develop talent by maintaining a robust talent pipeline, motivating top performers, and managing underperformers
• Monitor emerging marketplace trends and available data to drive decision-making and ensure the evolution of sales strategy and execution

What you bring to the table:

• You are an experienced sales leader with proven success leading teams in a business-to -business selling environment. You are passionate about getting it done, delivering for customers, winning together.
• Strong ability to develop and deliver presentations virtually 
• Strong business, financial, operations and technology acumen 
• Ability to function independently with minimal daily supervision
• Ability to interface at customer’s most senior levels 

What’s needed- Basic Qualifications:

• Bachelor’s Degree or equivalent work experience
• 7+ years of experience selling and/or leading a sales team in a Business-to-Business environment
• 1+ years of experience leading a sales team

What’s needed- Preferred Qualifications:

• Master’s Degree
• Experience and proven track record of managing programs or business development
• Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
• Proficient in Microsoft Office and other basic software tools. 
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills 
• Ability to set targets, design growth plans and work with product category sales team members 
• Strategic Planning: Individual will be responsible for targeting which customers to pursue and when; they will be given a list of accounts and will prioritize based on their own knowledge and understanding of the business
• Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
• Negotiating: Individual will oversee pricing negotiations for specific sales opportunities – will need to coordinate the bid and quote process and make discretionary pricing decisions based on their knowledge of the account and assessment of future spend potential 

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.