Staples is business to business. You’re what binds us together.

At Staples Promotional Products (SPP), we help businesses build stronger connections through inspired branding, creative solutions, and innovative technology. As an industry leader in customized promotional products and engagement solutions, we empower our customers to elevate their brands, recognize their people, and drive results. Join a fast‑paced, collaborative environment where your ideas, expertise, and impact truly matter.

The Sales Solution Manager plays a critical role within Staples Promotional Products, supporting revenue growth for our Incentive & Recognition solutions across the United States. This role is responsible for enabling sales through strategic solution development, partnering closely with sales leadership, and ensuring the successful implementation and performance of incentive and recognition programs. The Sales Solution Manager acts as a trusted advisor to both internal stakeholders and customers, blending strategic thinking, SaaS expertise, and customer insight to deliver high‑impact programs.

What You’ll Be Doing:

• Enable sales growth by identifying, qualifying, and advancing new incentive and recognition opportunities
• Develop strategic incentive and recognition solutions using Staples Promotional Products’ SaaS platform
• Partner with sales teams to support complex deals, solution positioning, and customer engagement
• Collaborate with internal line‑of‑business and marketing teams to enhance the product portfolio based on market trends and customer feedback
• Influence and support the client success model to ensure strong program adoption and outcomes
• Oversee program budgeting, forecasting, and performance against revenue and profit targets
• Serve as a subject‑matter expert for incentive and recognition solutions across the U.S. sales organization
• Participate in the successful launch and ongoing optimization of customer programs
• Coach and guide client success resources on best practices for program support and execution

What You Bring To The Table:

• Deep expertise in incentive and recognition program design and structures
• Strong strategic thinking and problem‑solving capabilities
• Proven ability to influence and collaborate across sales, marketing, and client success teams
• Excellent communication, presentation, and stakeholder engagement skills
• Strong SaaS and technology acumen
• Results‑oriented mindset with a focus on revenue enablement
• Ability to thrive in a fast‑paced, evolving environment
• Thought leadership and credibility with customers and sales leadership
• High level of adaptability and independent judgment

What’s Needed – Basic Qualifications

• 5+ years of related business experience
• Demonstrated experience supporting revenue growth initiatives
• Willingness to travel up to 50% to meet with customers

What’s Needed – Preferred Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field 
• 5+ years of experience in revenue enablement or solution‑based selling
• Proven track record of identifying, qualifying, and implementing incentive and recognition programs
• Experience within the promotional products or related industry
• Demonstrated ability to meet or exceed revenue and profit targets

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

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Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.