Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more. 

What you’ll be doing:

The Associate Manager Tech Sales plays a pivotal role in driving revenue growth, building customer relationships, and guiding a team of sales professionals to achieve ambitious sales targets for technology solutions. Leveraging seasoned experience and in-depth knowledge of technical sales processes, this role coordinates critical client engagements, proactively identifies new business opportunities, and ensures consistent delivery of high-quality customer experiences. The Associate Manager Tech Sales also serves as a mentor and coach to junior team members, helping them develop their selling and technical expertise

• Develop and implement sales strategies to meet or exceed short- and mid-term revenue and profitability objectives.
• Align sales activities with organizational goals, leveraging knowledge of market trends and customer needs to inform strategies.
• Oversee the end-to-end sales pipeline process, from lead generation to closing deals.
• Track and report on sales metrics, forecast accuracy, and progress toward goals.
• Establish and maintain relationships with key client stakeholders, effectively communicating complex technical solutions to both technical and non-technical audiences.
• Collaborate with internal and external partners to tailor offerings that address client-specific business challenges.
• Provide guidance, training, and support to less experienced members of the sales team, sharing best practices and specialized knowledge.
• Troubleshoot escalated customer or product issues, ensuring prompt and effective resolution.
• Work closely with product, marketing, and technical support teams to design and deliver advanced solutions.
• Provide market feedback to product and technical teams for continuous improvement of offerings.
• Prepare regular reports on sales performance, pipeline status, and market insights.
• Use data-driven analytics to anticipate and prevent potential roadblocks or gaps in the sales process.

What you bring to the table:

• Leadership & Coaching: Ability to inspire, mentor, and guide a sales team while maintaining accountability for results. 
• Strategic Thinking: Capable of evaluating market data, customer insights, and competitive landscapes to shape effective sales strategies. 
• Communication & Influence: Excellent presentation and negotiation skills, with the ability to simplify complex technical concepts for diverse audiences. 
• Problem-Solving: Proactive, resourceful, and adept at addressing obstacles before they escalate. 
• Collaboration: Demonstrates the ability to work effectively across teams, building trust and fostering open communication.
• 5+ years of technology sales experience (measured by time in a technology-focused sales role).
• Demonstrated track record of meeting or exceeding annual sales targets (e.g., achieving 100%+ of quota in at least 2 of the last 3 years).
• Strong written and verbal communication skills, as evidenced by client presentations or documented sales proposals.

What’s needed- Basic Qualifications:

• Bachelor’s degree in a relevant field or equivalent combination of training and experience; or equivalent work experience
• Microsoft Office
• Salesforce
• Sales Background

What’s needed- Preferred Qualifications:

• Master’s degree (MBA or related) in a business or technology discipline.
• 5+ years of technology sales experience with at least 2 years in a leadership role (team lead, supervisor, or manager). 
• Experience in leading or coordinating cross-functional sales initiatives (e.g., multi-department RFPs, product launches). 
• Technical certifications relevant to the product area (e.g., cloud, cybersecurity, or software certifications).

We Offer:

• Inclusive culture with associate-led Business Resource Groups 
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.