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Staples Promotional Retail Sales Associate

Montreal, Canada

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Remote/On-site On-site Job ID 28162 Category Sales & Sales Support Date posted 11/08/2024

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

Job Location: 400 Boulevard Cote Vertu Ouest, Dorval, Quebec H4S 1Y9

Work Schedule: Mon- Fri, 8:00am to 4:00pm (Part-Time)

What you’ll be doing:

  • Creates a positive, welcoming experience for customers  
  • Demonstrates a customer first mindset while working in the store
  • Educates customers on our product, offers, promotions 
  • Connects with customers by asking open-ended questions 
  • Speaks with knowledge and confidence to customers about styles and fit. 
  • Delivers customer service to increase sales  
  • Drives store sales by suggesting items to meet needs 
  • Upholds all store policies and procedures
  • Ensures that merchandise and store are easy to shop and accessible to customers  
  • Maintains the store to meet brand standards

What you bring to the table:

  • Ability to demonstrate strong customer focused service on 
  • Ability to receive feedback and take action when appropriate 
  • Ability to lift and carry 30 lbs. 
  • Ability to maneuver around sales floor and stockroom
  • Driver's License is an asset 

What’s needed- Basic Qualifications:

  • Previous experience in retail preferred 
  • Good computer literacy (MS Office and others) 
  • Bilingualism (French / English) is mandatory 
  • Available to work during normal business hours (Monday to Friday 8:30am to 5pm)

What’s needed- Preferred Qualifications:

  • Higher Secondary or Vocational Education

We Offer:

  • Inclusive culture with associate-led Business Resource Groups 
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!  

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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