Be the reason

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

The UX/UI Designer at Quill plays a key role in shaping intuitive, customer-centric, and highly functional experiences that directly impact customer satisfaction and business performance. This designer will focus on high-fidelity design execution across web and mobile, collaborating closely with product, engineering, merchandising, sales, and marketing teams to ensure design solutions align with both business objectives and customer needs. The role requires strong attention to detail, creative problem-solving, and a customer-first mindset.

What you’ll be Doing:

• Translate user research, customer data, and business requirements into highly polished visual designs that improve conversion, engagement, and retention.
• Execute end-to-end design workflows including ideation, wireframes, high-fidelity mockups, design specifications, and developer handoffs.
• Apply and contribute to Quill’s design system to ensure consistency across digital experiences while identifying opportunities for enhancement.
• Support UX testing and validation by developing design assets for A/B tests, multivariate tests, and user testing scenarios.
• Partner with product managers and front-end developers to ensure seamless design implementation.
• Advocate for visual consistency, brand alignment, accessibility standards (WCAG), and responsive design best practices.
• Stay current with ecommerce design trends, tools, and emerging technologies to bring fresh ideas and competitive insights.
• Manage multiple projects simultaneously in a fast-paced, agile environment, ensuring deadlines and quality standards are met.

What you Bring to the Table:

• Creating amazing user experiences.
• An eye for clean and compelling designs, feel comfortable translating high-level requirement and interaction flows into clean, intuitive, and on-brand user interfaces.
• Applying your UX design skills to multiple projects simultaneously with a focus on creative problem solving, tackling complex user experience problems and execution of design solutions.

What’s needed- Basic/Required Qualifications:

• Bachelor’s degree in Visual Design, Graphic Design, Interaction Design, UX Design, or equivalent work experience.
• 3+ years of experience in visual design, UX/UI, or digital product design.
• 1+ years proficiency with Figma and other modern design and prototyping tools like Adobe Creative Suite.
• In-depth understanding of responsive design and related fluid design approaches.
• A creative portfolio demonstrating examples applicable to web-based & mobile design, and digital marketing campaigns.

What’s needed- Preferred Qualifications:

• Experience working within ecommerce or B2B digital environments.
• Familiarity with design systems and scalable component-based design.
• Exposure to front-end development practices and technologies (HTML, CSS, basic JavaScript).
• Exposure to testing platforms (e.g., Optimizely, Adobe Target, or similar).
• Working knowledge of analytics tools such as Adobe Analytics, FullStory, or Google Analytics.
• Experience collaborating with Agile teams.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

#LI-DN1

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.