Join a team that powers everyday impact.

Staples is business to business. You’re what binds us together.

Quill, a trusted Staples brand since 1998, makes ordering essential supplies easier and more rewarding for businesses across the country. As a Sr. Inside Sales Team Manager, you’ll play a key role in driving Quill’s growth by leading a high‑performing inside sales team, shaping sales strategy, and elevating customer experience. This is a meaningful opportunity to grow a multimillion‑dollar book of business, develop sales talent, and influence outcomes across a dynamic and collaborative organization.

What you’ll be doing:

• Lead, mentor, and motivate an inside sales team to maximize performance and productivity.

• Develop and implement effective sales strategies aligned to business and market needs.

• Set and monitor sales targets, KPIs, and activity metrics to ensure team success.

• Track and analyze sales data to identify trends, opportunities, and improvement areas.

• Conduct consistent call coaching sessions and crucial conversations to support development.

• Attend customer appointments, account reviews, and trade shows as needed.

• Leverage systems, tools, and reporting to meet deliverables and drive operational excellence.

• Maintain strong communication with business partners and leaders at all organizational levels.

• Support hiring, onboarding, and development of new associates.

• Provide performance reporting, insights, and recommendations to senior leadership.

What you bring to the table:

• Strong ability to manage and inspire a remote inside sales team.

• Proven results‑oriented mindset with motivation driven by growth and career opportunity.

• Advanced selling, negotiation, and communication skills.

• Strong leadership abilities including mentoring, coaching, and talent development.

• High level of business acumen with the ability to strategize and execute effectively.

• Excellent computer and technology skills, including Salesforce proficiency.

• Entrepreneurial, solutions‑oriented approach with the ability to thrive in a fast‑paced environment.

• A passion for recruiting, developing, and retaining high‑performing sales talent.

• Collaborative mindset with strong problem‑solving abilities.

• Commitment to fostering an inclusive, positive team culture.

What’s needed – Basic Qualifications:

• 4+ years of sales experience.

• 1+ years of sales management experience.

What’s needed – Preferred Qualifications:

• Bachelor’s degree preferred.

• Experience overseeing a team of 10+ inside sales professionals.

• Background working in B2B sales, managing KPIs and revenue goals of $80M–$100M.

• Experience navigating fast‑growth or highly dynamic sales environments.

 Advanced selling and negotiation capabilities.

• Strong verbal and written communication skills.

• Experience coaching, mentoring, and developing sales personnel.

• High level of business acumen and strategic thinking.

• Excellent computer skills and strong technology competence.

• Experience using Salesforce (advanced user).

• Demonstrated results‑orientation with ability to meet and exceed goals.

We Offer:

• Inclusive culture with associate‑led Business Resource Groups.

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.