Join a team that powers everyday impact.

Staples is business to business. You’re what binds us together.

Quill, a trusted Staples brand since 1998, makes ordering essential supplies easier and more rewarding for businesses across the country. As a Sr. Inside Sales Team Manager, you’ll play a key role in driving Quill’s growth by leading a high‑performing inside sales team, shaping sales strategy, and elevating customer experience. This is a meaningful opportunity to grow a multimillion‑dollar book of business, develop sales talent, and influence outcomes across a dynamic and collaborative organization.

What you’ll be doing:

• Lead, mentor, and motivate an inside sales team to maximize performance and productivity.

• Develop and implement effective sales strategies aligned to business and market needs.

• Set and monitor sales targets, KPIs, and activity metrics to ensure team success.

• Track and analyze sales data to identify trends, opportunities, and improvement areas.

• Conduct consistent call coaching sessions and crucial conversations to support development.

• Attend customer appointments, account reviews, and trade shows as needed.

• Leverage systems, tools, and reporting to meet deliverables and drive operational excellence.

• Maintain strong communication with business partners and leaders at all organizational levels.

• Support hiring, onboarding, and development of new associates.

• Provide performance reporting, insights, and recommendations to senior leadership.

What you bring to the table:

• Strong ability to manage and inspire a remote inside sales team.

• Proven results‑oriented mindset with motivation driven by growth and career opportunity.

• Advanced selling, negotiation, and communication skills.

• Strong leadership abilities including mentoring, coaching, and talent development.

• High level of business acumen with the ability to strategize and execute effectively.

• Excellent computer and technology skills, including Salesforce proficiency.

• Entrepreneurial, solutions‑oriented approach with the ability to thrive in a fast‑paced environment.

• A passion for recruiting, developing, and retaining high‑performing sales talent.

• Collaborative mindset with strong problem‑solving abilities.

• Commitment to fostering an inclusive, positive team culture.

What’s needed – Basic Qualifications:

• 4+ years of sales experience.

• 1+ years of sales management experience.

What’s needed – Preferred Qualifications:

• Bachelor’s degree preferred.

• Experience overseeing a team of 10+ inside sales professionals.

• Background working in B2B sales, managing KPIs and revenue goals of $80M–$100M.

• Experience navigating fast‑growth or highly dynamic sales environments.

 Advanced selling and negotiation capabilities.

• Strong verbal and written communication skills.

• Experience coaching, mentoring, and developing sales personnel.

• High level of business acumen and strategic thinking.

• Excellent computer skills and strong technology competence.

• Experience using Salesforce (advanced user).

• Demonstrated results‑orientation with ability to meet and exceed goals.

We Offer:

• Inclusive culture with associate‑led Business Resource Groups.

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.