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Quill Loyalty & Memberships Program Intern (Rewards+) - June 2026

Lincolnshire, Illinois, United States

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  • Full time
  • Remote
  • 26.00

Join a team that powers everyday impact.

At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably.

When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.

Total Rewards

  • Compensation & Incentives
    Competitive pay + bonuses
  • Paid Time Off
    Vacation & Sickness including 8 Paid Holidays
  • Wellness Programs
    Physical and mental wellness programs
  • Work-Life Balance
    Healthy work-life balance
  • Discounts
    Enjoy online and retail discounts
  • 401(k) Matching
    Company match 401(k) plan

Quill Loyalty & Memberships Program Intern (Rewards+) - June 2026

Lincolnshire, Illinois, United States

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Remote/On-site On-site Job ID 62822 Category Internship & Co-ops Date posted 02/11/2026 Pay Range 26.00

At Quill, our mission is simple: using office supplies to make a rewarding workplace. We serve millions of small and mid-sized businesses across the country, helping them run better offices through smarter products, better service, and innovative programs like Rewards+, Quill’s paid loyalty membership.

Rewards+ is a fast-growing program focused on delivering real savings, exclusive benefits, and long-term value to our customers. We’re looking for a motivated intern who’s excited to learn how a loyalty program is built, operated, marketed, and optimized.

Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)

Intern Pay Rate: $26 per hour

What you bring to the table:

  • Collaborative – able to build partnerships and work collaboratively with others to meet shared objectives
  • Customer Focused – able to identify and understand internal or external customer needs and interests and deliver customer-centric solutions
  • Inclusive – dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures
  • Innovative – develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions
  • Self-Developer – actively seeks new ways to grow and be challenged using both formal and informal development channels

Position Overview:

As a Rewards+ Loyalty Program Intern, you’ll get hands-on exposure to how a large-scale membership and loyalty program runs inside a real business. You’ll work closely with the Rewards+ and Lifecycle Marketing team on initiatives that impact enrollment, engagement, retention, and member experience.

This role is ideal for someone interested in marketing, consumer insights, growth strategy, eCommerce, or analytics who wants to understand how brands build programs that keep customers coming back.

What You'll Be Doing:

  • Support day-to-day operations of the Rewards+ loyalty program
  • Assist with building and launching member campaigns, promotions, and benefits
  • Help QA and coordinate loyalty experiences across site, email, and promotions
  • Analyze performance metrics like enrollment, engagement, benefit usage, and retention
  • Build simple reports and summaries to share insights with the team
  • Conduct competitive research on other loyalty and membership programs
  • Help document processes and create training/reference materials
  • Contribute ideas to improve the member experience and program value

What You'll Gain

  • Real-world experience managing a large-scale paid loyalty program
  • Mentorship from a team that works on retention, lifecycle marketing, and growth strategy
  • Exposure to how decisions are made using customer data and business metrics
  • Portfolio-worthy projects you can speak to in future marketing, product, or strategy roles

What’s needed- Basic Qualifications:

  • Actively pursuing a master’s degree in Marketing, Business, Communications, Economics, Analytics, or a related field
  • Curious about loyalty programs, consumer behavior, and growth marketing
  • Highly organized, detail-oriented, and eager to learn
  • Comfortable working with data in Excel/Google Sheets (advanced skills a plus, not required)
  • Strong written and verbal communication skills
  • Self-starter who enjoys problem-solving and collaborating across teams

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

What makes a great sales representative at Staples? Take a look and see how you match up.

  • Collaborative
  • Entrepreneurial
  • Adaptable
  • Problem-solver
  • Results-driven
  • Team player

Our Culture

At Quill, we’re totally obsessed with our customers. Whether it’s tracking down that new favorite pen, offering instant savings, or making someone’s day with unexpected rewards, we take pride in being the team that helps businesses win. We believe in anticipating needs, delivering expert service with a personal touch, and making every interaction feel real — because it is. Cross-team collaboration is our office standard, because delivering for our customers starts with delivering for each other. If you're ready to roll up your sleeves, meet challenges head-on, and serve the next generation of business owners, there's only one thing missing at Quill: That’s you.

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Woman talking with a customer
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Career Path

There are plenty of places to take your career at Staples.

  • Starting roles

    • Inside Sales Business Development Specialist
    • Category Specialist (Furniture, Technology or Print)
    • Site Development / Reactivation Specialist
    • Inside Sales Account Manager
  • Mid-level roles

    • Key Account Manager
    • Field Sales
  • Manager roles

    • Inside Sales Team Manager
    • Sr. Team Manager
    • Field Sales Manager

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