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Sr Technical Engineer I / Sr Network Security Engineer

Framingham, Massachusetts, United States

Job ID 1004 Category Technology, E-Commerce & Data Science Date posted 02/02/2024 Remote On-site

Staples is business to business. You’re what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

  • Participate in design discussions with other Technical Leads, Network Security and Architects.
  • In-Depth Network Security Experience in large complex enterprise deployments.
  • Ability to assess and evaluate risk, make recommendations, and escalate issues if needed.
  • Experience in Handling Engineering and support tasks on VPN appliances.
  • Review and implement infrastructure changes to enhance reliability, increase capability and ensure maximum availability of network security infrastructure.
  • Monitor network stability by modifying network security infrastructure in response to application changes and ensuring the network complies with service level and licensing agreements.
  • Lead performance, monitoring, and documentation of relevant network segments to ensure data integrity.
  • Install, configure, upgrade, and maintain network security services and infrastructure.
  • Resolve complex technical issues by troubleshooting escalated network security incidents, collaborating with IT key stakeholders, socializing best practices, and providing recommendations for implementation strategy.
  • Maintain operational strength of network security services by contributing to capacity planning, resource management and performance enhancement activities.
  • Collaborate and work with Managed Service Provider teams on Critical Changes and High Priority incidents as applicable.

What you bring to the table:

  • Working knowledge of Infoblox Administration and support.
  • Deep understanding of TCP/IP and VPN, DNS, DHCP, Radius, HTTP, TLS protocols.
  • Extensive Network Troubleshooting Skills.
  • Ability to read, modify and write scripts.
  • Ability to evolve with Changing Security Landscape.
  • Working knowledge of Tufin administration, policy analysis, reports, etc.
Qualifications - External

What’s needed- Basic Qualifications:

  • 5+ years of working experience on different Firewall platforms namely Fortinet and Cisco Firepower/ASA.
  • 8+ years of experience in WAN, LAN Technologies.
  • Certified on any of the FW platforms namely Fortinet, Checkpoint, Palo Alto, Cisco etc.

What’s needed- Preferred Qualifications:

  • Working knowledge of data mining in Splunk, running queries, reports, etc.
  • Working knowledge on any Cloud Platform (Azure, AWS, GCP).
  • Familiar with supporting technologies on the DevOps framework, such as CloudFormation, Puppet, Ansible, Terraform, Git, Jenkins, etc.
  • Knowledge of key technologies: IaaS Management tools and technologies (Terraform, Puppet, Ansible), Public Cloud Infrastructure (Azure, AWS, GCP) and datacenter management.
  • Working Knowledge of Wireless LAN infrastructure.
  • Understanding of Cisco ACI (or Arista) would be an added advantage.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!


At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


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