Be the reason

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Senior Manager of Product Management is a pivotal role that drives the product roadmap and product development of a set of digital products. This individual will understand market dynamics and the competitive landscape to develop a long-term product vision that addresses customer needs.
This role will be focused on internal platforms supporting Finance and HR functions, including ERP, CRM, and order-to-cash systems. The Senior Manager will start with one direct report and scale the team to four. This is a hands-on role, especially during the early stages of team growth, requiring close partnership with Finance and HR stakeholders to organize backlogs and define product roadmaps across shared services.

What you’ll be doing:

• Conduct market research and competitive analysis to create a product vision.
• Develop and manage the product roadmaps for a set of products supporting the Finance and HR Teams.
• Manage internal platforms such as ERP and CRM, with a focus on core finance systems (e.g., Oracle ERP, Emagia, order-to-cash) and HR tools (e.g., Oracle HCM). Define the roadmap and prioritize initiatives across both domains.
• Lead the product planning process from grooming the backlog to prioritization to developing epics and user stories.
• Work closely with Finance product managers and HR stakeholders to align product needs and dependencies, especially in cross-functional initiatives.
• Partner with cross-functional business and tech teams to ensure alignment.
• Build & Manage a team of product owners through ongoing coaching and development.
• Assess internal platform capabilities and identify opportunities to improve or replace existing systems to maintain business continuity while driving strategic improvements.
• Leverage tools like Jira and Confluence to manage team workflows and documentation.
• Evaluate opportunities for integration, authentication, and self-service enhancements across HR and Finance tools, with an emphasis on enabling scalability.

What you bring to the table:

• Intellectually Curious and Continuous Learner – interested in asking “why” and not afraid to explore or suggest crazy ideas; comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
• Communicator and Influencer – effective at communicating complex ideas clearly to various audiences; able to rally associates to work with you to solve problems.
• Trusted Collaborator and Team Player – build long-lasting relationships; enjoy working with diverse people and driving the team toward a common goal; ability to put the team before yourself.
• Customer Centric and Passionate – demands the customer is the focal point of all decisions; a desire to fully understand customer needs; a bias towards action and eagerness to get it right when encountering
• Strong analytical skills and data-driven decision-making capabilities.
• Demonstrated ability to develop innovative solutions to complex problems.
• Experience working with cross-functional product teams to address shared service bottlenecks, particularly where finance or HR systems are impacted by broader product initiatives.
• Ability to shift teams from reactive execution to proactive roadmapping and strategic ownership of shared internal tools.

What’s needed – Basic Qualifications:

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 8+ years of experience in product management or a related field, with a strong focus on eCommerce.
• 3+ years of management experience, leading product management teams or similar.

What’s needed – Preferred Qualifications:

• Master’s degree in a related field.
• 5+ years Finance or HR product management experience.
• Previous experience in Oracle ERP, Oracle HCM, Emagia.
• Able to translate business strategy and analysis into consumer facing digital products.
• Experience in the specific industry (e.g. B2B, supply chain, office supplies).

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

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Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.