Senior Director, OMS Engineering - Hybrid

Framingham, MA

Summary

The Senior Director, OMS Engineering will partner with both the business and technical teams to build and maintain a scalable platform for Staples Order Lifecycle Management Platform. If you are a Customer-Centric, Results-Focused, and Innovative leader with proven expertise in building and deploying industry-leading platforms, you will love it here! This Director is responsible for working with business teams to define the vision for the Order Management platform, support business growth, and provide technical guidance and architectural decisions. The leader will be hiring top talent and choosing the right technology stack. This leader is ultimately responsible for modernizing Order Management Systems in a commercially viable fashion while maintaining the current legacy applications and integrating them with existing and new applications.

Duties & Responsibilities

• Work with technology leadership to develop business capabilities, technical strategies, implementation strategies, and architectures.
• Lead the development and documentation of design models and implement systems according to specific strategies, standards, and guidelines.
• Solve unique problems involving complex technical issues across multiple disciplines.
• Investigate new designs, methodologies, techniques, and tools and make recommendations.
• Develop a deep understanding of business domain strategies.
• Represent technologies with business partners in Customer Service, Merchandising, Sales, or Supply Chain to enable exceptional customer experience and strong growth and profitability.
• Build and own platforms that maximize ROI.
• Hire, train, and manage a team of highly technical engineers and managers.
• Manage existing legacy applications to support new integrations and capabilities and address any service interruption.
• Lead onshore and offshore teams to ensure projects are delivered on-time and on-budget.
• Oversee daily activities to ensure that business priorities and end-user expectations are being met.

What You Bring to the Table

The ideal candidate is a technically respected leader with a proven track record of successfully delivering large/complex products or platforms from concept to launch and a deep network of talented engineers/managers (and following) who can recruit and build teams quickly. In addition, this role requires cross-functional relationships, communication, negotiation, and organizational awareness to affect results by maneuvering through appropriate organization channels. You are a self-starter, a detail-oriented problem-solver with exceptional software development skills. You can think big, manage ambiguity to move quickly, and deliver results in an entrepreneurial environment. You are flexible and resourceful and easily adaptable to changes in environment and prioritization.

Education & Experience

• Preferred Education Level: Bachelor’s Degree in Engineering/Comp Science disciplines preferred
• Minimum Years of Experience: 10+ years of experience at high tech companies, hands-on software engineering experience involving large-scale implementations and open-source technologies, building and leading a high-performance organization and solutions

Basic Qualifications

• 10+ years’ experience at high tech companies
• 10+ years hands-on software engineering experience involving large scale implementations and open-source technologies
• Experience designing service-oriented architecture
• Expert at developing large scale highly reliable, fault-tolerant systems for high performance using parallel and distributed computing involving multi-threading and concurrency
• Strong knowledge of software operations, performance tuning, parallel processing, modularization, application code profiling tools and algorithmic analysis
• Strong object-oriented programming experience
• Experience with diagnostics, troubleshooting, debugging and continuous integration
• Experience leading software development lifecycle including concept, design, prototyping, integration, testing, and production release
• Cloud application development experience

Preferred Qualifications

• Bachelor's Degree
• Experience migrating from Legacy to modern technology stack
• Strong analytical, data-driven decision making and problem-solving skills, with attention to details
• Ability to navigate large organizations, develop strong business partner relationships and build networks
• Outstanding influencing, communication and presentation skills
• Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills
• Open-source technologies, public/private cloud technologies
• Expert programming skills developing back-end applications in NodeJS, Go, Python, Java, or Scala
• Expert at building microservices exposing REST APIs using frameworks such as Swagger/OpenAPI, App Service/Azure
• Strong scripting skills in a Linux/Unix environment (e.g.: Bash, Python, Perl)
• Experience working with data processing frameworks (e.g., Hadoop, Spark, Kafka)
• Expertise working with RDBMS and NoSQL data stores on-premise and in the Cloud (e.g.: SQL Server/Azure, PostgreSQL/Azure, MongoDB, Cassandra, Cosmos DB/Azure, DynamoDB/AWS, Redshift/AWS, Teradata, Oracle)
• Expertise applying best practices in the areas of Configuration Management, Automation, Continuous Integration & Deployment, and Monitoring using frameworks like Ansible, Chef, Puppet, Terraform, Jenkins and platform services in the Cloud
• Experience with performance analysis and debugging of Java applications or services at scale (e.g., JConsole, VisualVM)
• Knowledge of Spring and the Spring ecosystem (Spring Boot, Spring Cloud, Spring Data, Spring Security) is a plus

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.