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Senior Category Merchant

Framingham, Massachusetts, United States

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When we work together, challenges don’t stand a chance.

Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.

Total Rewards

  • Compensation & Incentives
    Competitive base salary + bonus on eligible positions
  • Paid Time Off
    22 days plus 7 major holidays and 1 floating holiday
  • 401(k) Matching
    Company match 401(k) plan
  • Discounts
    Online and retail discounts
  • Wellness
    Physical and mental health wellness programs
  • On-site Amenities
    Daycare, cafeteria, fitness center, and coffee shop at our HQ

Senior Category Merchant

Framingham, Massachusetts, United States

Apply
Remote/On-site On-site Job ID 54480 Category Merchandising Date posted 10/14/2025

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

 What you’ll be doing:

  • Lead the strategic direction, growth, and profitability of one or more high-value product categories across two channels, leveraging market insights, vendor relationships, and cross-functional collaboration.
  • Develop and implement category strategies that include assortment planning, pricing, promotional activities, and supplier partnerships to meet business objectives.
  • Monitor and analyze category performance metrics such as sales, margin, and inventory turns, adjusting strategies as needed to deliver financial targets.
  • Identify, negotiate, and maintain partnerships with key suppliers to ensure product availability, competitive pricing, and favorable contract terms.
  • Provide leadership and mentorship to a diverse team of product specialists.
  • Champion innovative approaches in product assortment, merchandising techniques, and vendor relationships, while driving process improvements and adopting new tools or methodologies.
  • Communicate category performance updates, challenges, and strategic recommendations to senior leadership and stakeholders.

What you bring to the table:

  • Strategic thinker who sees the “big picture” while excelling at day-to-day tactical execution.
  • Proven leadership and mentorship abilities, with a track record of developing high-performing teams and driving a culture of collaboration and results.
  • Skilled negotiator and influencer, adept at building consensus internally and externally.
  • Strong analytical mindset, comfortable interpreting complex data to guide decisions and strategy.
  • Adaptable and resilient under pressure, with the ability to respond quickly to emerging opportunities or challenges.
  • Excellent written and verbal communication skills, able to tailor messages to diverse audiences.

Qualifications:

What’s needed- Basic Qualifications:

  • 8+ years of progressive experience in merchandising, category management, or a related area.
  • 3+ years of management experience, including leading teams, managing direct reports, or overseeing large cross-functional projects.
  • Demonstrated track record of meeting or exceeding financial targets for assigned product lines.
  • Proficiency in data analysis and reporting tools such as Excel and BI platforms. 

What’s needed- Preferred Qualifications:

  • Bachelor’s or equivalent work experience 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-HS1

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

  • Adaptable
  • Analytical
  • Communicator
  • Detail-oriented
  • Insightful
  • Problem-solver

Our Culture

People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.

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Meet Louise, Associate Category Merchant

Hear from our people and learn more about their experiences.

"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."

Merchandising Specialist

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