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Sales Operations Project Manager Reporting and Analytics

Framingham, Massachusetts, United States

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Job ID 25363 Category Administration Date posted 10/03/2024 Remote On-site

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. 

What you’ll be doing: 

  • Work with functional leads and others as needed to understand business requirements and transform raw data into actionable and meaningful insights.
  • Develop quality reporting tools/products to extract valuable business insights.
  • Work with Business Intelligence and other data teams to source, develop and document data definitions, business rules and data quality requirements.
  • Analyze large amounts of data to find patterns and insights that will help answer business questions and growth Sales and improve productivity performance.
  • Work with Line of Business leadership to provide ad hoc analysis as needed.
  • Leveraging sophisticated analytic approaches and techniques, quantify impact and track performance of Sales campaigns and initiatives
  • Own the analytics delivery end to end (defining approach, interacting with the business units and partners, laying out data requirement, obtaining data, managing resources to do the relevant analysis, building models, and delivering actionable reports)
  • Ensure data is presented in a structured and easy to understand manner with actionable insights.
  • Establish and maintain working partnership with business sponsors, vendors as well as other key internal and external stakeholders to ensure all analytical support and reporting needs are coordinated and delivering desired result.
  • Provide project updates to business sponsor, leadership, and other stakeholders to include a high-level overview of progress, risks, and issues.
  • Stay up to date on emerging industry or technology trends and create proposals to upgrade reporting, analytical tools and processes as needed. 

What you bring to the table

  • Working knowledge of data transformation tools e.g. Alteryx
  • Proven experience as a data analyst with deep experience in data mining
  • Aptitude for analysis of business trends and performance measurement
  • Able to multitask, prioritize, quickly pivot between tasks, take initiative, and work in a fast-paced environment. Possess an accountable, collaborative, creative, curious, innovative, organized, results-oriented, and self-motivated mindset
  • Be able to articulate the story behind the numbers. The candidate should be very comfortable in creating visuals and written insights to support robust data driven analysis
  • Strong analytical and problem-solving skills; must be able to solve complex business problems and present recommendations to senior management effectively
  • Strong customer focus and ability to handle difficult stakeholder and project conversations; interact with multiple levels of the organization and functional disciplines
  • Excellent interpersonal and communication skills, work ethic and the ability to work well individually as well as leading multiple virtual project teams

Qualifications:

What’s needed- Basic Qualifications

  • 4+ years of previous related work experience in quantitative and qualitative analysis

What’s needed- Preferred Qualifications

  • Bachelor’s degree or equivalent work experience
  • Working knowledge of Microsoft BI (Power Query, DAX), SSDT (SQL Server Data Transformation) & SSAS (SQL Server Analysis Services)
  • Experience in SQL and statistical packages including Python, R, SAS preferred
  • Experience using Business Intelligence reporting tools (e.g. Power BI, Tableau and MicroStrategy) preferred 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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