Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Sales Engineer serves as an important part of Staples’ go-to-market strategy, working with new customers to ensure a positive onboarding experience, build programs and craft solutions designed to meet their needs, and serve as a subject matter expert and support resource for our business development organization.

• Lead onboarding effort for large, newly-won customers in partnership with business development counterparts
• Execute implementations in accordance with Staples’ onboarding playbook, leveraging strong project management skills to ensure timely execution of all tasks, both those to be performed by the Sales Engineer or by cross-functional stakeholders
• Drive internal and customer-facing project calls, interacting with cross-functional stakeholders to ensure a successful implementation
• Serve as the primary support resource to business developers to coordinate non-selling & support activities that arise during the course of an implementation
• Serves as subject matter expert on Staples’ program & eCommerce offerings and capabilities to build customer programs, using understanding of customer needs to craft simple, scalable program solutions
• Drive customer needs discovery and program & support requirements gathering in tandem with Staples’ business development team
• Monitors win ramp and coordinates win/ramp activities post-implementation in partnership with sales counterparts to ensure customer ramps to forecasted revenue and profitability

What You Bring to the Table

• Experience in Sales or Project Management
• Excellent organization skills, written and verbal communications, and an attention to detail
• Ability to interact with key contacts at Director/VP level at large, enterprise customers
• Qualifications
• Bachelor’s Degree or equivalent work experience
• Minimum of 2 years in Sales or Project Management
• Experience working with Microsoft Suite (Outlook, Excel, Word, Access)
• Ability to travel on demand

Preferred Qualifications

• Working knowledge of customer set up including punchout, hosted file, and direct SBA.com customers
• Experience with Staples systems including Contract Gateway, Customer Set Up, Sunrise, SBA.com, and the various test environments

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.