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Merchandise Specialist

Framingham, Massachusetts, United States

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  • Full time
  • Level: Entry and mid
  • Travel: Hybrid
  • Base Salary: N/A

When we work together, challenges don’t stand a chance.

Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.

Total Rewards

  • Compensation & Incentives
    Competitive base salary
  • Paid Time Off
    22 days plus 7 major holidays and 1 floating holiday
  • 401(k) Matching
    Company match 401(k) plan
  • Discounts
    Online and retail discounts
  • Wellness
    Physical and mental health wellness programs
  • On-site Amenities
    Daycare, cafeteria, fitness center, and coffee shop at our HQ

Merchandise Specialist

Framingham, Massachusetts, United States

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Remote/On-site On-site Job ID 36243 Category Merchandising Date posted 03/04/2025

Must have the ability to be present at Framingham headquarters a minimum 3 days per week.

Staples is business to business.You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

What you’ll be doing:

  • Support all buying and selling activities with ability to act as Merchant when needed
  • Vendor Program Negotiations: support merchant in all necessary prep work and execution (pulling programs, sending templates, etc.)
  • Managing cost deviations: assist merchant in tracking deviation spends, performing profitability analysis (customer and vendor level) and processing and communicating cost increases
  • Executing all SKU-level operations (set-up, content, activation, inactivation/end-of-life) in various systems and assisting merchant in managing the master assortment
  • Responsible for creating and running reports to support financial review and analysis of vendors and assortment as requested by merchant
  • Entering and updating promotions in all systems and websites
  • Communicating and problem solving cross-functionally within all Staples business units (.com, SBA, Quill, Essendant, HiTouch, etc.), Inventory + Planning, Private Brands, Vendor Management, Accounting +
  • All Merchandise Specialists are enrolled in the Staples Merchant Academy, our industry-leading 6-month training program designed to ensure you have the skills and knowledge to succeed in your role and beyond.

What you bring to the table:

  • Ability to support the Merchandise Manager in driving profitable sales for the company.
  • Ability to work collaboratively with partners from across the business to curate and manage assortments and promotions in our systems, liaise with vendors and perform other category management activities across our dotcom and/or business-to-business eCommerce platforms.
  • Ability to thrive in a fast-paced, dynamic environment and possess strong communications and organizational skills, are detail-oriented and enjoy working both collaboratively and independently to solve problems.
  • Ability to work independently and execute across multiple groups
  • Good verbal and written communication skills necessary
  • Organized, proactive personality, ability to multi-task
  • Ability to learn fast and think on your feet

Qualifications:

What’s needed- Basic Qualifications:

  • Minimum of 1 year of experience in business or related field

What’s needed- Preferred Qualifications

  • Bachelor’s Degree preferred
  • Proficient in Microsoft Suite, with a strong emphasis on Excel.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

  • Adaptable
  • Analytical
  • Communicator
  • Detail-oriented
  • Insightful
  • Problem-solver

Our Culture

People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.

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Meet Louise, Associate Category Merchant

Hear from our people and learn more about their experiences.

"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."

Merchandising Specialist

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