Staples is business to business. You’re what binds us together.

Join a team of legal and risk professionals that work collaboratively with clients in providing practical solutions to grow businesses in multiple industries and different jurisdictions. We help our varied businesses assess risk, drive results and mitigate problems. With diverse projects and a transformative culture, you’ll grow and learn with our businesses. Work with appreciative clients and supportive peers in a flexible environment that helps you gain the experience you want to develop your career.

Join Staples as a Claims Associate and be a part of our integrated strategic claims oversight team. With Staples being a business-to-business company, you’ll be the vital link that helps us thrive. This position is perfect for someone who is detail-oriented, capable of managing multiple tasks, and has a knack for problem-solving.

What you’ll be doing:

• Work as part of an integrated strategic claims oversight team responsible for:
• Workers Compensation Support
  • Review all new incidents reported
  • Evaluate and generate claims when appropriate
  • Tie incidents to the TPA claims feed
  • Triage all new incidents including investigations with the business
  • Manage all report only and medical only claims to conclusion
  • Coordinate return to work process including job offers, pay, documentation of status in RMIS system
  • Documentation for Reasonable Accommodation requests
  • Track and document disability periods in RMIS system
  • Track and document litigation data in RMIS system
  • Workforce planning utilizing ODG guidelines and other resources
  • Manage WC Claims data for OSHA reporting
  • Communicate with various stakeholders
  • Assist with HR tickets
  • Manage team mailboxes as requested
  • Document all activity in RMIS system
• RMIS Support including management of claims data and tracking of claim KPI’s
• Automobile and General Liability Support as needed
• Other tasks as required

What you bring to the table:

• Good communication skills to be able to coordinate and collaborate with stakeholders and business partners
• Ability to work independently
• Ability to prioritize tasks
• Strong analytical and problem-solving skills

What’s needed- Basic Qualifications:

• 1-2 years of business experience, preferably insurance-related

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.