Be the reason

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Fulfillment Center Team Manager partners with the other managers to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.  

In this role, you will manage and motivate hourly associates to achieve performance goals, productivity, accuracy, and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will collaborate with the Fulfillment Center Operations Manager to operate within all guidelines and partner for success. 

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. 

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. 

What you bring to the table:

• Ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures. 
• Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
• Understanding of and ability to use Fulfilment/Distribution technology (i.e., WMS where appropriate, hardware and software components).
• Ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse.
• Ability to demonstrate analytical thinking and problem-solving.
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
• Basic English language skills (both verbal and written).

Qualifications:

What’s needed- Basic Qualifications:

• High school diploma or general education degree (GED)  
• 3+ years of experience in a comparable role 
• Ability to pass a drug screen to the extent legally permissible 
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.