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Account Manager - Staples Promotional Products

Calgary, Canada

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Remote/On-site On-site Job ID 36824 Category Sales & Sales Support Date posted 03/10/2025

Staples is business to business. You’re what binds us together.  

Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list, we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility. 

What you’ll be doing:  

  • As the Account Manager you will market and sell SPP products and services to new and existing customers and manage enterprise-level contracted client relationships  
  • Your customers are some of the most exciting and recognized brands in Canada and you are responsible for customer satisfaction and for the delivery of commitments made by the company
  • Much of your day is spent communicating with your customers to solve their challenges and interacting with SPP’s suppliers and internal resources to build the right solutions for our customers
  • While you are responsible for achieving team sales and profit goals, you are also designing and implementing strategic business plans and reviews for your customers, and always looking for ways to deepen your relationships and grow the sales within your Enterprise Accounts   

What you bring to the table: 

  • Excellent interpersonal, communication and presentations skills with a flair for sales 
  • Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously 
  • Ability to prioritize and execute work under tight deadlines 
  • Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations 

Qualifications:

What’s needed- Basic Qualifications:  

  • You have at least 3 years of sales and/or customer service experience.   
  • Ability to travel to visit to customers within Canada.  

What’s needed- Preferred Qualifications 

  • Your previous experience in the promotional merchandise industry
  • Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint) 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups 
  • Vacation Allotment and Holiday Schedule
  • Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! 

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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