Sr Operations Research Analyst (Replenishment)

Work Model: Onsite, Framingham, MA

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

Position Summary

The Senior Operations Research Analyst (Replenishment) is a highly technical and analytical role responsible for optimizing Staples’ replenishment ecosystem through advanced modeling, and system‑level improvements. This role bridges data science, supply chain planning, and replenishment system design to enhance inventory performance, increase automation, and improve service levels across the network.

This position uses advanced analytics, SQL, Python, and AI/ML driven insights to diagnose system behaviors, recommend parameter adjustments, and partner with both business stakeholders (Planners, Inventory Analysts, S&OP teams) and technical partners (Data Scientists, IT Engineering) to drive scalable enhancements.

Primary Responsibilities

• Optimize replenishment system performance by analyzing system settings (SLGs, safety stock, min/max, order policies) and recommending data driven adjustments to improve instock, inventory turns and forecast accuracy.

• 1–3+ years of experience In Supply Chain with a focus on inventory replenishment, project management, and replenishment systems

• Conduct scenario modeling to evaluate the impacts of parameter changes, network shifts, supplier variability, and policy updates.

• Support discovery, testing, and rollout of replenishment system enhancements including AWR upgrades, parameter redesigns, and new analytical capabilities.

• Partner with Data Scientists to design, test, and deploy advanced forecasting, clustering, and optimization models that enhance automation and decision making.

• Collaborate with Supply/Demand Planners and business teams to translate business needs into system or analytical enhancements, including AI driven improvements

• Work with IT and Engineering to support system updates, parameter changes, and implementation of new replenishment capabilities or ML enhanced features.

• Develop tools, scripts, and insights that simplify workflows, reduce manual effort, and enable exception-based replenishment management.

• Serve as a technical SME in replenishment theory, system design while mentoring junior analysts in analytical best practices.

• Ability to collaborate effectively with both business stakeholders and technical teams. 

• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner with both technical and nontechnical customers 

Basic Qualifications

• Bachelor’s in Operations Research, Industrial Engineering, Supply Chain, Mathematics, Statistics, Computer Science, or related analytical discipline.

• 1–3+ years of experience In Supply Chain with a focus on inventory replenishment, project management, and replenishment systems

• Strong proficiency in SQL and Python. 

• Proven analytical and problem‑solving skills with the ability to interpret complex data and system behaviors. 

• Detailed knowledge of the Replenishment, Forecasting and Allocation Systems and Process for a variety of Systems and Solutions 

• Experience working with data visualization and BI tools such as Tableau, Power BI, MicroStrategy, or QlikView 

• Experience building solutions on public cloud as well as on-premise platforms (e.g.: Azure, SQL Server, Snowflake)

Preferred Qualifications

• Master’s in Operations Research, Industrial Engineering, Supply Chain, Mathematics, Statistics, Computer Science, or a related analytical discipline, plus 1-3 years industry experience. 
• Experience working with development toolsets such as Hadoop, MYSQL, Teradata, NOSQL, etc.
• Understanding of multi‑echelon inventory strategies, supplier variability, and advanced replenishment concepts.
• Experience creating decision‑support tools or automation scripts to improve planner productivity and drive process efficiency.
• Familiarity with automated replenishment systems (e.g., AWR/E3 or similar) and core concepts (safety stock, SLGs, min/max, order policies, forecast drivers). 

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.