Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers Created By: Laurence Ring December 20, 2023 Version: 1 and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

As a Senior Business Analyst on our Sales Transformation team with a specialized focus on research and innovation, you will lead the charge in identifying and implementing cutting-edge strategies and technologies to revolutionize our sales processes. Your role will be instrumental in driving forward our organization's commitment to continuous improvement, agility, and staying at the forefront of industry trends.

Duties & Responsibilities 

• Identify emerging trends, technologies, and opportunities for research & development. 
• Conduct extensive market research and competitive analysis to stay informed about industry best practices and disruptive technologies in sales. 
• Lead pilot projects to test and evaluate innovative solutions, gathering data and feedback to inform scalable implementations. 
• Develop and manage Proof of Concepts (PoCs) for innovative sales tools and platforms, assessing their feasibility and potential impact. 
• Work with stakeholders to define requirements for innovative solutions and translate them into actionable project plans. 
• Establish key performance indicators (KPIs) to measure the success and ROI of innovation initiatives. 
• Maintain detailed documentation of research findings, innovation strategies, and project outcomes.

Impact on Business

• The Business Analyst drives innovation within the sales function, contributing to the development of cutting-edge sales processes and technologies that differentiate the organization in the market. 
• By identifying and implementing innovative strategies, this role can directly impact revenue growth through improved sales effectiveness, customer engagement, and market expansion. 
• Introducing innovative solutions can enhance the company's competitive position by staying ahead of industry trends and offering unique value propositions to customers.

Innovation and Change

• Stay updated on emerging technologies relevant to sales and CRM, and identify potential applications within the organization.
• Facilitate brainstorming sessions and idea generation workshops to generate innovative solutions. 
• Implement a system for capturing, evaluating, and prioritizing innovative ideas.

Basic Qualifications

• Bachelor's degree in Business, Technology, or related field. 
• Strong analytical skills with a focus on identifying and evaluating emerging technologies. 
• Familiarity with sales technology stack, CRM systems, and emerging sales tools. 
• Exceptional communication skills and the ability to present innovative ideas effectively. 
• Project management skills with experience leading cross-functional teams. 
• Agile methodology experience is advantageous.

Key Attributes

• Highly analytical professional with the ability to interpret complex data sets and translate findings into clear business and pricing strategies
• Power BI expertise – Ability to extract insights from large and complex datasets on BI and interpret the results into meaningful actions
• Strong Excel skills, including advanced formulas, pivot tables, and profitability analysis
• Deep understanding of technology products and solutions, including computing hardware, networking, peripherals, accessories, and related services
• Proven ability to analyze cost structures, pricing models, margins, and rebates to drive profitability and commercial optimization
• Strong attention to detail with the ability to identify pricing discrepancies, data anomalies, and risk in complex bid structures
• Excellent multitasking skills with the ability to manage multiple bids, analyses, and stakeholders concurrently under tight deadlines
• Comfortable working in fast‑paced, deadline‑driven environments with high financial and operational impact
• Strong communication skills, capable of presenting analytical findings clearly to sales, leadership, and external partners
• Solid understanding of channel distribution models, OEM programs, rebates, deal registration, and vendor funding structures

 Secondary Key Attributes:

• Being able to create a custom dashboard from scratch and create data sets within Power BI

• Advanced Excel skillsets are a plus - Power Query, Data validation, Scenario modeling

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.