Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Partner Enablement Manager combines strategic relationship management with operational excellence, supporting both internal sales teams and external Staples Technology Solutions (STS) partners. This position plays a key role in driving incremental sales growth and supporting strategic initiatives at a national level, while also serving as a voice and advocate for the sales organization.

This individual will serve as a strong advocate for the sales organization - acting as a bridge between sales, internal teams, and external partners, the Partner Enablement Manager will help streamline processes, reduce friction, and ensure alignment between business objectives and partner engagement strategies. By fostering strong relationships with key stakeholders across both internal teams and STS partners, this role will enable seamless execution and drive long-term, scalable success.

Collaboration is essential, as the Partner Enablement Manager will work closely with teams across business development, category management, sales operations, pricing, and implementation to design and execute impactful sales strategies. A strong focus will also be placed on partner engagement, enablement, and training—equipping sales teams and partners with the tools, resources, and insights needed to drive growth.

What you’ll be doing:

• Establish and maintain business management relationships with internal and external partners where needed.
• Navigate complex sales/business development cycles that factor in numerous influencers and decision makers.
• Provide training and direction to Business Development, Account Executives and Category Experts on initiatives, opportunities, and strategies to hunt new business and grow existing account base.
• Collaborate with category experts to add value and expertise to best position Staples Technology Solutions (STS) to win.
• Work closely with internal resources such as RevMan, support teams, account executives and category experts to meet customer needs and profitably grow accounts.
• Exhibit high level of business acumen and Strategic Selling methodologies to create a value-based deal and align with the customers' vision and initiatives (ex: I&D, sustainability, HR).
• Lead new strategic initiatives related to sales process & functional execution from inception to execution.
• Identify, develop, and oversee various growth initiatives; provide ongoing status/progress reporting to Sr Leadership; identify risks and lead efforts to overcome challenges.
• Lead cross-functional teams to develop and document processes required to support cross-selling activities between the Commercial Sales Account Management, Business Development teams and Core Category teams.
• Conduct extensive analytical analysis to provide required due diligence on potential projects and ongoing requirements for execution. Act as primary project manager on each initiative.
• Develop and maintain reporting/system for management to measure commercial sales performance along with team/leader/seller performance, productivity, and throughout.
• Work with distribution, OEM and other external partners to help maintain a strong partnership and collaboration, grow revenue and reduce friction where necessary.
• Work with Alliance partners internally to help with MDF funds, vendor and sales enablement, marketing and product development.
• Work with Sales leadership to identify gaps and build processes to remove obstacles and find a clear, definable path to revenue.
• Assist in defining and creating sales and activity reports that provide visibility to cross-selling activity and improved profitability for Sales Management.
• Lead SVP/GM and AVP productivity meetings to ensure senior sales leaders are updated on all key commercial sales initiatives and identify and execute on appropriate action items to ensure impactful outcomes.

What you bring to the table:

• Strong drive and a desire to win.
• Strong aversion to complacency.
• Proven ability to view rejection as a learning opportunity and double down on next best actions.
• Experience and proven track record of managing programs or business development.
• Ability to interface at senior levels.
• Strong ability to develop and deliver presentations virtually and face to face.
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills.
• Ability to design strategic customer growth plans and work with product category sales team members.
• Strong business, financial, operations and technology acumen.
• Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition.
• Ability to function independently with minimal daily supervision.

What’s needed- Basic Qualifications:

• 5+ years of experience managing both internal and external partnerships.
• Business and Leadership Experience.
• Build and maintain excellent customer relationships.
• Customer focused.
• Proven industry experience and connections.
• Excellent communication skills.
• Superior negotiation skills.
• Ability to confront difficult issues and inspire others to embrace a course of action.
• High level of personal maturity and emotional intelligence.
• Skilled in business analytics with the ability to make financial and fact-based decisions.
• Superior Presentation Skills.
• Demonstrated Team Building Skills.
• Understanding supply chains.
• Excellent understanding of other lines of business.
• Willingness to travel up to 30% of the time, as needed.

What’s needed- Preferred Qualifications:

• Bachelor’s Degree

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.