Staples is business to business. You’re what binds us together. 

As a Sales Coordinator, you will play a critical role in supporting our Facilities sales organization, partnering with Sales Consultants, Key Account Executives, and Senior Account Executives to help drive customer success, operational excellence, and sales performance. This is an excellent opportunity for a detail-oriented professional who enjoys collaboration, problem solving, and making an impact across a fast-paced sales environment. 

What you’ll be doing: 

• Support sales teams and customer requests through cross-functional partnership with customer service, implementation, pricing, transportation, merchandising, supply chain and other teams. 

• Capture and complete follow-up activities from customer meetings and planning sessions. 

• Participate in team meetings and contribute insights on current initiatives. 

• Process customer dispenser, brewer, water, non-stock and special-order requests. 

• Monitor inventory availability and coordinate with buyers on customer backorders. 

• Work directly with vendors to obtain pricing, availability, product information and labels. 

• Create customer shopping lists and maintain account support activities. 

• Utilize Salesforce for reporting, activity tracking and customer support documentation. 

• Support 15–20 sales representatives simultaneously while managing multiple priorities. 

• Assist with reporting, onboarding, transfers, meeting coordination, AP processing and office support activities. 

What you bring to the table: 

• Comfortable working in a hybrid support model serving distributed sales teams. 

• Strong process orientation with a focus on continuous improvement. 

• Adaptability and flexibility in a changing business environment. 

• Excellent problem-solving and critical-thinking skills. 

• Strong written and verbal communication skills. 

• High attention to detail and accuracy. 

• Effective time management and organizational skills. 

• Ability to manage multiple requests and priorities simultaneously. 

• Collaborative mindset and ability to work cross-functionally. 

• Self-motivated with the ability to work independently. 

What’s needed – Basic Qualifications 

• High School Diploma or GED required. 

• 1-2 years of professional experience in a support or customer service role, or equivalent combination of education and experience. 

• Prior sales support experience preferred within a distributed environment. 

• Knowledge of Salesforce.com. 

• Strong organizational and multitasking skills. 

• Ability to self-direct and take initiative. 

• Ability to work effectively across departments. 

What’s needed – Preferred Qualifications: 

• Experience supporting business-to-business sales organizations. 

• Intermediate Microsoft Excel skills including VLOOKUPs, pivot tables and formulas. 

• Experience with reporting and data analysis. 

• Familiarity with customer account management processes. 

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.