Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:
As an Inside Account Executive, Facility Solutions—Commercial, you are responsible for driving consistent, profitable sales execution and opportunity velocity within a defined book of Mid-Market Commercial customers. Your focus is on daily book coverage, customer engagement, new opportunity creation, pipeline progression, and closed-won results across the Janitorial and Sanitation (Jan/San) and Breakroom categories. This role emphasizes high-activity selling, disciplined pipeline management, and effective use of digital tools to retain customers, increase share of wallet, and deliver reliable performance in a Mid-Market Commercial selling environment

• Drive Profitable Facility Solutions Sales Growth: Execute daily outbound and inbound customer engagement to retain and grow profitable Jan/San and Breakroom sales—including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs—while increasing customer share of wallet. 
• Maintain Opportunity Velocity: Consistently identify, qualify, and advance new opportunities while progressing active deals through the pipeline to closed-won outcomes. 
• Execute Disciplined Book Coverage: Manage regular customer touchpoints and follow-up across your assigned Mid-Market Commercial book of business to ensure consistent engagement and pipeline momentum. 
• Leverage Digital Tools & Data: Utilize CRM and sales enablement tools to manage pipeline, prioritize opportunities, track deal progression, and ensure timely next steps based on customer insights and data. • Deliver Effective Customer Engagement: Build and maintain productive relationships with customer buyers and influencers, apply effective discovery techniques, and recommend relevant Facility Solutions products and programs. 
• Pricing, Quoting & Closing Execution: Support pricing and quoting activities for assigned opportunities and RFPs; present quotes, address objections, and close business within established guidelines and approval frameworks. 
• Collaborate to Support Customer Outcomes: Partner with internal sales, pricing, and support teams to execute opportunities, resolve issues, and support customer needs. 

• Ensure Program Compliance: Maintain adherence to customer programs, pricing structures, and compliance requirements across assigned accounts and users.

What you bring to the table:

• Customer Focus & Obsession: Builds rapport quickly, listens actively, and stays focused on customer needs by delivering timely, relevant solutions. 

  • Consultative Selling: Uses structured discovery questions to understand customer needs, interpret buying signals, and recommend appropriate products and programs within a Mid-Market Commercial selling environment. 

  • Digital Dexterity: Effectively uses CRM, enablement tools, and digital communication to manage pipeline, prioritize opportunities, and support efficient, high-velocity customer engagement.

  • Grit & Resilience: Maintains persistence through objections and challenges, adapts approach based on feedback and results, and remains focused on achieving goals.

  Problem-Solving Mindset: Identifies customer needs, evaluates options within established guidelines, and recommends practical, value-focused solutions. 

  • Action-Oriented & Self-Development: Operates with urgency, follows through on commitments, and continuously develops selling skills through feedback and learning. 

  • Collaboration & Inclusion: Works effectively with internal sales, pricing, and support teams to execute opportunities and support positive customer outcomes.

What’s needed- Basic Qualifications:

• High School Diploma/GED required.
• 2+ plus years of sales experience.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) or other relevant software tools.

What’s needed - Preferred Qualifications:

• 2+ years of B2B sales experience.
• A solid knowledge of Jan/San and Breakroom products.
• Proficiency in Salesforce.com or Customer Relationship Management tool (CRM).

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.