Join a team that powers everyday impact.

Senior Manager, Pricing – Quill

Work Model: Onsite, Lincolnshire, IL

Staples is business to business. You’re what binds us together. 

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. 

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

Team Summary: Quill.com makes the job of ordering supplies easier and more rewarding, delivering everything from paper, ink, and toner to cleaning supplies and technology. With a reputation for exceptional customer service, Quill has been a trusted partner of Staples since its acquisition in 1998. The team is dedicated, collaborative, and committed to driving business growth and customer satisfaction.

Role Summary: As Senior Manager, Pricing, you will play a pivotal role in shaping pricing strategy for this high‑impact business. You will lead pricing initiatives that influence customer acquisition, retention, and profitability while serving as a trusted advisor to Sales, Merchandising, and business leadership. This role is ideal for a strategic, analytically driven leader who thrives in a fast‑paced environment and enjoys balancing long‑term vision with hands‑on execution.

What you’ll be doing:

• Define and communicate clear pricing offerings, policies, and strategies to Sales, Finance, Merchandising, and external customers.
• Develop, implement, and continuously improve pricing models, processes, and governance to ensure consistency, transparency, and scalability.
• Lead pricing strategy execution across contract, promotional, non‑core, and cross‑portfolio pricing models to drive profitable growth.
• Partner closely with Merchandising and Sales leadership to implement a competitively oriented, industrialized pricing strategy that aligns pricing execution with assortment, customer strategies, and margin goals.
• Establish, track, and report on KPIs and performance metrics that provide insight into Quill’s pricing and selling profitability.
• Analyze market trends, competitive dynamics, and customer profitability to inform pricing decisions.
• Drive adoption of pricing strategies across customer segments while leading change management efforts.
• Identify and implement continuous improvement opportunities in pricing tools, methodologies, and workflows.

What you bring to the table:

• Strong analytical and problem‑solving skills paired with a strategic mindset.
• Influential leadership style with the ability to drive alignment and adoption across cross‑functional teams, including close partnership with Merchandising.
• Excellent communication skills, with comfort presenting insights and recommendations to senior leaders.
• Strong business acumen and a customer‑first orientation.
• Ability to prioritize effectively and lead through change in a dynamic, fast‑paced environment.
• A passion for innovation and continuous improvement.

What’s needed – Basic Qualifications:

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent work experience.
• 8+ years of progressive experience in pricing, finance, sales operations, or related discipline.
• Proven experience developing and executing pricing strategies with measurable business impact.
• Strong proficiency in pricing tools, financial modeling, data analysis, and advanced Excel.
• Experience leading cross-functional initiatives and influencing stakeholders in a matrixed organization.
• Experience managing or leading teams, projects, or pricing functions.

What’s needed – Preferred Qualifications:

• Master’s degree or MBA.
• Experience in B2B, contract, or enterprise pricing within a large, multi-segment organization.
• Background in e-commerce, distribution, or similar industries.
• Experience driving change management and adoption of new pricing approaches.
• Pricing certification (e.g., Certified Pricing Professional) or similar credentials.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!https://careers.staples.com/Staples-Life/Benefits

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.