Category Specialist Inside Sales, Technology
Lincolnshire, Illinois, United States
- Full time
- Remote
- $22.75-$27.00 an hour
Join a team that powers everyday impact.
At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably.
When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.
Total Rewards
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- Compensation & Incentives
- Competitive pay + bonuses
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- Paid Time Off
- Vacation & Sickness including 8 Paid Holidays
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- Wellness Programs
- Physical and mental wellness programs
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- Work-Life Balance
- Healthy work-life balance
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- Discounts
- Enjoy online and retail discounts
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- 401(k) Matching
- Company match 401(k) plan
Category Specialist Inside Sales, Technology
Lincolnshire, Illinois, United States
ApplyStaples is business to business. You’re what binds us together.
At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.
We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Technology, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.
Why Join Quill?
- Competitive base salary plus uncapped incentive opportunity
- Established brand with a strong reputation and loyal customer base
- Career development and growth opportunities within sales
- Collaborative team environment with ongoing coaching and support
- Opportunity to make a direct impact on customer success and company growth
What You'll Do
- Convert leads and opportunities into profitable sales while delivering exceptional customer service.
- Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
- Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
- Build relationships with customers to identify needs and recommend tailored solutions.
- Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
- Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
- Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
- Consistently achieve or exceed sales, revenue, and margin goals.
What You Bring
- A competitive spirit and passion for achieving results.
- Strong communication, negotiation, and relationship-building skills.
- Confidence engaging customers and influencing purchasing decisions.
- Ability to thrive in a fast-paced, performance-driven environment.
- Strong organizational and time management skills.
- Resilience, persistence, and a positive attitude when facing challenges.
- Customer-focused mindset with a commitment to delivering value.
- Desire to learn, grow, and contribute to team success.
Basic Qualifications
- Minimum 1 year of sales, business development, customer service, or related experience.
- Strong verbal and written communication skills.
- Proven ability to influence, present, and engage customers effectively.
- Self-motivated with a track record of meeting goals.
- High School Diploma or GED.
Prefered Qualifications
- Experience selling or supporting technology products and solutions.
- Knowledge of technology products, specifications, and workplace solutions.
What We Offer
- Competitive base pay plus incentive opportunity
- 112 hours of PTO
- 7 paid holidays plus 1 floating holiday
- 401(k) with company match
- Medical, dental, vision, and wellness programs
- Associate-led Business Resource Groups
- Employee discounts across Staples and retail offerings
Professional development and career advancement opportunities
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Success Profile
What makes a great sales representative at Staples? Take a look and see how you match up.
- Collaborative
- Entrepreneurial
- Adaptable
- Problem-solver
- Results-driven
- Team player
Our Culture
At Quill, we’re totally obsessed with our customers. Whether it’s tracking down that new favorite pen, offering instant savings, or making someone’s day with unexpected rewards, we take pride in being the team that helps businesses win. We believe in anticipating needs, delivering expert service with a personal touch, and making every interaction feel real — because it is. Cross-team collaboration is our office standard, because delivering for our customers starts with delivering for each other. If you're ready to roll up your sleeves, meet challenges head-on, and serve the next generation of business owners, there's only one thing missing at Quill: That’s you.
Career Path
There are plenty of places to take your career at Staples.
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Starting roles
- Inside Sales Business Development Specialist
- Category Specialist (Furniture, Technology or Print)
- Site Development / Reactivation Specialist
- Inside Sales Account Manager
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Mid-level roles
- Key Account Manager
- Field Sales
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Manager roles
- Inside Sales Team Manager
- Sr. Team Manager
- Field Sales Manager
- Specialist Accounts Receivable Remote Finance, Accounting & Real Estate
- Category Specialist Inside Sales, Technology Lincolnshire, Illinois Sales & Sales Support
- Manager, Customer Analytics & Reporting Framingham, Massachusetts Sales & Sales Support
- Senior Manager Software Engineering-Marketplace Framingham, Massachusetts Technology, E-Commerce & Data Science
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