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Sr Mgr. Facility Solutions Sales Technical Training

Framingham, Massachusetts, United States

Job ID 3617 Category Human Resources & Communications Date posted 03/28/2024 Pay Range $104k - $149k Remote Remote

Staples is business to business. You’re what binds us together.

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation, and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking, and dedicated team that knows our work makes an impact on our company every day.

What you’ll be doing:

  • Manage the FS Technical Training Team to develop and execute the FS training strategy.
  • Define roadmaps and strategy for FS focused learning & development – FS and Generalist Sellers.
  • Conduct in person Boot Camp trainings and Field Sales Call training for Staples’ associates and customers in an organized and effective manner. Act in the role of a facilities subject matter expert while consulting in product recommendations and process applications for Staples associates and Staples Facility Solution customer’s personnel.
  • Organize, schedule, and conduct virtual Facility Solutions Technical Training sessions with a heavy emphasis on Selling Skills (Miller Heiman).
  • In partnership with Sales Leadership, Sales Effectiveness, and Sales Enablement, collaborate on identifying opportunities for upskilling and recommend solutions for effective and meaningful learning transfer.
  • Lead the development of the Facility Solutions Technical Training Curriculum and Strategy.
  • Build and manage relationships and coordinate product training with the Facility Solutions vendor community as required.

What you bring to the table:

  • Jan/San Industry experience from a seller, distributor, end user facility manager or manufacturer perspective.
  • Product knowledge and use of specific Staples Facility Solutions products and equipment.
  • Depth of experience/expertise in 3 of the following areas: Learning & Leadership Development, Onboarding, Adult Learning Theory, Sales Methodology (Miller Heiman preferred), Instructional Design, Facilitation.
  • Proficiency in Microsoft Office applications.
  • Excellent organizational, interpersonal, oral and written communication skills.
  • Experience in building high performance teams.
  • Strong foundation in problem solving, project management, change management tools.

What’s needed- Basic Qualifications:

  • 7+ years of experience building and implementing scalable, high-quality learning solutions across a distributed and diverse workforce
  • Ability to travel up to 25%
  • Ability to build strategies
  • Advanced Microsoft Office

What’s needed- Preferred Qualifications:

  • Excellent presentation skills
  • Experience with Janitorial Supplies

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


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