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Senior Specialist Category Development

Framingham, Massachusetts, United States

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When we work together, challenges don’t stand a chance.

Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.

Total Rewards

  • Compensation & Incentives
    Competitive base salary + bonus on eligible positions
  • Paid Time Off
    22 days plus 7 major holidays and 1 floating holiday
  • 401(k) Matching
    Company match 401(k) plan
  • Discounts
    Online and retail discounts
  • Wellness
    Physical and mental health wellness programs
  • On-site Amenities
    Daycare, cafeteria, fitness center, and coffee shop at our HQ

Senior Specialist Category Development

Framingham, Massachusetts, United States

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Remote/On-site On-site Job ID 76163 Category Merchandising Date posted 10/16/2026 Pay Range $67000-$92000

Staples is business to business. You’re what binds us together.

As Senior Specialist, Category Development, you’ll turn customer, market, and competitive research into insights that help shape smarter category and portfolio decisions. Working closely with Merchandising and cross-functional partners, you’ll uncover unmet customer needs, spot emerging trends, and identify opportunities to strengthen assortments, support product innovation, and deliver differentiated growth, sustainable incremental margin, and greater customer value. If you enjoy connecting the dots between data and business strategy and turning what you learn into clear recommendations, this is an opportunity to make your insights count.

What you’ll be doing:

  • Support analyzing category performance, assortment productivity, and Owned Brand penetration to evaluate category health and identify growth opportunities.
  •  Identify hero products, assortment redundancies, whitespace opportunities, and potential risks to inform portfolio decisions.
  • Support quarterly and annual category reviews through scorecards, portfolio assessments, trend reports, and opportunity analyses.
  • Benchmark competitive products, designs, materials, specifications, and value propositions to support product development and innovation.
  • Track competitor assortments, pricing, product features, packaging, innovation, and emerging brands to assess the competitive landscape.
  • Monitor customer reviews, ratings, and feedback alongside category trends and market shifts to identify unmet needs and emerging opportunities.
  • Translate research and complex data into concise, executive-ready presentations, business cases, and actionable recommendations.
  • Partner with Merchandising, Category Development, Product Development, Marketing, and Analytics to translate insights into informed business decisions.
  • Maintain shared repositories of competitive intelligence and category insights, improving research methods and reporting tools as needed.

What you bring to the table:

  • A curious, customer-focused mindset and an interest in understanding customer needs and purchasing decisions.
  • Strong analytical and critical-thinking skills, with the ability to evaluate information from multiple sources and identify meaningful patterns.
  • The ability to translate complex research and data into clear, actionable business insights.
  • Sound business acumen and an understanding of how category performance, assortment strategy, and margin influence business results.
  • Strong written, verbal, and presentation skills, including the ability to develop polished, executive-ready materials.
  • A collaborative approach and the ability to build productive relationships with cross-functional partners.
  • Initiative, sound judgment, and organizational skills to manage research independently, balance multiple priorities, and deliver accurate, timely work.

What’s needed- Basic Qualifications

  • Bachelor’s degree in Business, Marketing, Merchandising, Analytics, Market Research, or a related field.
  • 2+ years of experience in category management, merchandising, market research, consumer insights, business analytics, or a related field.

What’s needed - Preferred Qualifications:

  • Experience supporting Private Brand, product development, or innovation initiatives.
  • Experience using market research, competitive intelligence, or benchmarking tools.
  • Advanced proficiency with Excel and data analysis techniques.
  • Experience developing executive-level presentations and business recommendations.
  • Knowledge of retail, consumer products, category management, and merchandising practices.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company 

The salary range represents the expected compensation for this role at the time of posting.The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

  • Adaptable
  • Analytical
  • Communicator
  • Detail-oriented
  • Insightful
  • Problem-solver

Our Culture

People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.

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Meet Louise, Associate Category Merchant

Hear from our people and learn more about their experiences.

"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."

Merchandising Specialist

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