Be the reason

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

What you’ll be doing:

• Sourcing (transactional, program, RFP, large bids) and purchasing in a variety of categories- including some custom manufactured and imprinted items.
• Cross functional work to facilitate solutions for special projects, contract renewals, etc.
• Negotiate item cost, availability, and logistics- in varying complexity.
• Navigate vendor network and exploring innovative new sources to deliver best fit, appropriate solutions including substitute products as applicable.
• Pricing solutions to meet margin targets and ensure conversion to profitable sales.
• Service customer’s needs for product that is out of scope of replenishments functionality.
• Provide Proactive Communication to Internal /External customers regarding Order Status as applicable.
• Support, Track, expedite, and maintain open purchase orders.
• Execute daily purchase of drop ship and FC (fulfilment center) special ordering for Staples Customers.
• Work with multiple staples teams (merchandising, finance, vendor compliance etc) to proactively address SKU issues and vendor compliance.
• Achieve departmental buyer goals and objectives.

What you bring to the table:

• Proficient in Microsoft Office Suite and ability to navigate websites
• Strong oral and written communication skills
• Ability to work independently with self-motivation
• Flexible, detail-oriented with strong organizational and information-gathering skills
• Demonstrated ability to exercise sound judgment
• Strong Multi-tasking & Time Management skills
• Excellent problem-solving skills
• Demonstrated negotiation skills 

Qualifications:

What’s needed- Basic Qualifications:

• High School Diploma or GED
• 1+ years’ working experience in customer service or a related field

What’s needed- Preferred Qualifications:

• Knowledge of systems: AS400, Commerce Hub, NSP eForm
• Customer service experience in a fast-paced direct customer environment
• Strong Microsoft Excel a plus
• Custom manufacturing/imprinting background a plus

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.