Be the reason

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Partner across Sales Leadership, and other key stakeholders to lead the strategic build of the Key Performance Indicator program.
• Work together closely with Sales and Sales effectiveness teams for gathering KPI program business requirements, aligning requirements to the sales process and evaluating effectiveness of KPI selections against expected selling outcomes.
• Interact with Sales VPs, Sales Effectiveness, and front-line Managers to develop and support coaching reports.
• Maintain KPI program reporting environment within Power BI and continually seek new toolsets available to improve KPI program.
• Ensure KPI (and associated) reporting, analytics, and final deliverables are accurately completed, thoroughly vetted/validated, and approved according to established schedules and processes.
• Develop and enhance training materials and additional resources for the field to provide a comprehensive understanding of how their KPI program operates and is reported.
• Proactively identify areas in need of improvement; partner with stakeholders to craft resolutions, new processes, and impactful updates; and be accountable to develop and carry out long-term action plans.
• Participate in establishing and documenting best practices, templates, policies, and tools to promote greater consistency and expand and scale Staples capabilities.

What you bring to the table:

• Technical team leadership 
• Strong analytical and quantitative skills
• Balance of Technical/Analytics experience with Business/Sales influence
• Experience in a fast-growing, dynamic organization
• Strong written and verbal communication skills
• Ability to multi-task in a fast-paced environment
• Excellent partnership, teamwork, and collaboration skills
• Strong meticulous attention to detail and a strong customer focus
• Solutions oriented

Qualifications:

What’s needed- Basic Qualifications

• Bachelor's degree in business, finance, and/or operations
• 5+ years of experience in sales operations, sales effectiveness, program development, or building reporting solutions in analytics or finance

What’s needed- Desired Qualifications

• Strong experience leading technical data/analytics teams- troubleshooting technical issues
• Relevant technical capabilities (i.e. SQL queries, Snowflake-DB management, Alteryx, Access DB, SFDC backend)
• Strong experience using Power BI or other data visualization tools
• Proficiency with Microsoft Office

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.