Be the reason

Staples is business to business. You’re what binds us together. 

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

Join Staples Media Network (SMN), a dynamic startup culture within a trusted company that has been in business since 1986. As an Associate Partnership Lead, you will play a pivotal role in shaping the future of Staples’ retail media network, which is experiencing impressive year-over-year growth and innovation. This is your chance to get in on the ground floor as we lay the framework for the next chapter. If you thrive in a fast-paced environment, have an entrepreneurial mindset, and are comfortable wearing multiple hats, we want you to be part of our journey.

What you’ll be doing:

• Manage a portfolio of key vendor accounts, partnering closely with Merchandising counterparts to foster strong vendor relationships.
• Provide best-in-class, strategic media plans to vendor partners, leveraging expertise in ecommerce, media planning, client services, and analytics to support data-centric decision making.
• Collaborate with media managers, planners, and associates, as well as cross-functional teams including eCommerce Product Management, Merchandising, and Marketing.
• Partner with agency teams to support media activation and campaign execution.
• Drive program optimization through site analytics and testing, continuously refining customer contact strategy for improved results.
• Deliver white glove service for mid-tier vendor partners and develop impactful communications of progress and impact.
• Identify and prioritize incremental opportunities and innovation, surfacing vendor feedback to generate feature enhancements for SMN.
• Maintain a pulse on financial reporting for key vendor accounts and manage to the overall SMN P&L.
• Make independent decisions across your book of business around account strategy and management, with explicit sales targets to hit for the year and by period.

What you bring to the table:

• Strong project management and collaboration skills, with the ability to manage multiple projects and shifting priorities in cross-functional environments.
• Strategic thinker with solid analytical abilities and experience in fact-based analysis to support decision-making.
• Effective communicator with excellent interpersonal and presentation skills, capable of delivering persuasive insights and recommendations to senior leadership.
• Proven ability to drive adoption, revenue, and strategic alignment by educating and partnering with merchandising and technical teams.
• Deep understanding of merchandising sales and margin objectives, digital media channels, retail media networks, and the current Adtech/Martech landscape.
• Proactive, entrepreneurial mindset with a passion for innovation and delivering results.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

What’s needed- Basic Qualifications:

• 5+ years of experience in a digital media role.

What’s needed- Preferred Qualifications:

• Bachelor’s Degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field.

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Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.