Business Development Representative (Inside Sales), Quill
Lincolnshire, Illinois, États-Unis
- Full time
- Remote
- $22.75-$27.00/hour plus incentive opportunity
Join a team that powers everyday impact.
At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably.
When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.
Total Rewards
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- Compensation & Incentives
- Competitive pay + bonuses
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- Paid Time Off
- Vacation & Sickness including 8 Paid Holidays
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- Wellness Programs
- Physical and mental wellness programs
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- Work-Life Balance
- Healthy work-life balance
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- Discounts
- Enjoy online and retail discounts
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- 401(k) Matching
- Company match 401(k) plan
Business Development Representative (Inside Sales), Quill
Lincolnshire, Illinois, États-Unis
Faire une demandeAs a Business Development Representative at Quill, a valued Staples company, you’ll play a key role in driving new customer growth across both education and commercial segments.
This is a high-activity, outbound sales role where you’ll connect with prospective customers, introduce tailored solutions, and help organizations recognize value in Quill’s offerings.
You’ll also own early-stage account growth, managing new customers for a defined period to establish ordering patterns and expand spend before transitioning them to an Account Manager.
This role is a strong entry point into a long-term sales career, offering clear exposure to account management, customer strategy, and revenue ownership.
What You’ll Be Doing
- Conduct outbound calls to prospective and non-ordering customers to generate new business
- Engage inbound and assigned leads to convert interest into active customers
- Build and manage a consistent pipeline across education and commercial segments
- Present pricing, programs, and solutions tailored to customer needs
- Establish early customer relationships and drive initial order activity and repeat purchasing
- Manage newly acquired accounts for a defined period to stabilize and grow spend before handoff
- Maintain accurate CRM records, including pipeline activity and performance tracking
- Meet or exceed monthly and quarterly sales metrics and activity goals
What You Bring to the Table
- Competitive, goal-oriented mindset with an interest in sales
- Strong communication skills and confidence engaging over the phone
- Customer-first mindset with a focus on delivering value and building long-term relationships
- Comfort working in a metrics-driven, high-activity environment
- Ability to stay organized and manage multiple opportunities at once
- Resilience and persistence when navigating objections and rejection
- Collaborative approach and willingness to learn from peers and leaders
Basic Qualifications
- High School Diploma or GED required
- 1+ year of professional experience (sales, customer service, or related)
- Experience managing priorities and working toward performance targets
- Ability to work onsite at our Lincolnshire, IL location at least 4 days per week
Preferred Qualifications
- Associate or bachelor’s degree
- 1+ year of B2B sales, customer acquisition, or business development experience
- Experience in quota-driven or metrics-based roles
- Exposure to education or commercial customer segments is a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Note: This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.
- $22.75/hour - $27.00/hour, plus incentive opportunity
The salary range represents the expected compensation for this role at the time of posting.The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
Success Profile
What makes a great sales representative at Staples? Take a look and see how you match up.
- Collaborative
- Entrepreneurial
- Adaptable
- Problem-solver
- Results-driven
- Team player
Our Culture
At Quill, we’re totally obsessed with our customers. Whether it’s tracking down that new favorite pen, offering instant savings, or making someone’s day with unexpected rewards, we take pride in being the team that helps businesses win. We believe in anticipating needs, delivering expert service with a personal touch, and making every interaction feel real — because it is. Cross-team collaboration is our office standard, because delivering for our customers starts with delivering for each other. If you're ready to roll up your sleeves, meet challenges head-on, and serve the next generation of business owners, there's only one thing missing at Quill: That’s you.
Career Path
There are plenty of places to take your career at Staples.
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Starting roles
- Inside Sales Business Development Specialist
- Category Specialist (Furniture, Technology or Print)
- Site Development / Reactivation Specialist
- Inside Sales Account Manager
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Mid-level roles
- Key Account Manager
- Field Sales
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Manager roles
- Inside Sales Team Manager
- Sr. Team Manager
- Field Sales Manager
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