Be the reason

Job Title: Project Specialist, Print & Digital Merchandising

Work Model: Hybrid, Framingham, MA

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

What you will be doing:

As a Project Specialist, Print & Digital Merchandising, you will play a pivotal role in supporting the execution of strategies that bring Staples’ print services to life both online and in-store. You’ll build and maintain digital experiences and support site initiatives to highlight Staples’ print offerings, driving customer engagement and delivering seamless, high-quality experiences. Working closely with marketing, merchandising, creative, and operations teams, you’ll ensure that campaigns and site updates are executed accurately, on time, and in alignment with brand standards. Key responsibilities include executing site-based initiatives, maintaining product and promotional content in CMS tools, supporting online merchandising, managing campaign timelines, and contributing to seasonal and targeted campaigns. You’ll also be tracking campaign performance and preparing basic reporting, all while collaborating in a fun and rewarding work environment that values innovation and teamwork.

What You Bring to the Table:

You are highly organized, able to manage multiple campaigns and priorities with attention to detail and a commitment to accuracy. Your excellent communication and collaboration skills empower you to work effectively across marketing, creative, and merchandising teams. You are comfortable working in CMS platforms and eager to learn new tools quickly. You possess basic analytical skills for tracking and reporting campaign performance, and you are proficient in MS Office Suite (Excel, PowerPoint, Word).

What’s needed: Basic Qualifications:

• Bachelor’s degree in business, ecommerce, or marketing or equivalent work experience.
• Minimum 2+ years of experience in marketing, merchandising, or eCommerce
• Prior experience supporting print, retail, or promotional marketing initiatives 

Preferred Qualifications:

• Experience with content management systems preferred
• Experience with digital merchandising or campaign execution
• Ability to provide guidance and informal mentorship during project workstreams
• Demonstrated ability to recommend process improvements and contribute new approaches

We Offer:  

• Inclusive culture with associate-led Business Resource Groups  
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)  
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.