Content Specialist
Framingham, Massachusetts, États-Unis
When we work together, challenges don’t stand a chance.
Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.
Total Rewards
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- Compensation & Incentives
- Competitive base salary + bonus on eligible positions
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- Paid Time Off
- 22 days plus 7 major holidays and 1 floating holiday
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- 401(k) Matching
- Company match 401(k) plan
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- Discounts
- Online and retail discounts
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- Wellness
- Physical and mental health wellness programs
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- On-site Amenities
- Daycare, cafeteria, fitness center, and coffee shop at our HQ
Content Specialist
Framingham, Massachusetts, États-Unis
Faire une demandeStaples is business to business. You’re what binds us together.
Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.
What you’ll be doing:
- Support product content for all skus - this includes daily population of product and continual improvement of existing products within your assigned category
- Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers, and online product promotions
- Maintain product hierarchies, product attributes, cross-sell opportunities, and keywords
- Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
- Work with Marketing, Merchandising, and Vendors to support online programs
- Become a Subject Matter Expert in your category for content
- Deliver periodic and ad hoc reports for your category
- Identify opportunities to improve processes
- Act as a point person for other teams regarding content issues
What you bring to the table:
- Outstanding written and verbal communication, and interpersonal skills
- Ability to work closely & directly with the Category Managers and the Key Suppliers
- Customer service focus to ensure our customers have a positive online experience
- Strong analytical skills and problem-solving abilities
- Creative thinking
- Detail oriented and intrinsically motivated
- Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time
What’s needed- Basic Qualifications
- 2+ years of related experience in content development or product marketing.
- Solid working knowledge of Microsoft Office especially Excel experience
What’s needed- Preferred Qualifications
- Bachelor’s Degree or equivalent work experience
- Experience with eCommerce product web content and Content Management Systems
- Merchandising, marketing, or business management background
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
Success Profile
- Adaptable
- Analytical
- Communicator
- Detail-oriented
- Insightful
- Problem-solver
Our Culture
People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.
Meet Louise, Associate Category Merchant
Hear from our people and learn more about their experiences.
"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."
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