Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. 

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

The Sr Inside Sales Team Manager will lead and manage an inside sales team. Responsibility in sales strategy development, team leadership, and performance optimization. This role requires excellent communication, organizational, and problem-solving skills to drive sales growth and ensure seamless operations across diverse locations. The Sr. Inside Sales Team Manager will play a crucial role in achieving our sales targets, enhancing customer satisfaction, and fostering a collaborative and motivated team environment.

What you’ll be doing:

• Develop and implement effective sales strategies tailored to the team/market.
• Set and monitor sales targets, KPIs, and performance metrics to achieve business goals.
• Track and analyze market/team sales data to identify trends, opportunities, and areas for improvement. 
• Lead, mentor, and motivate an inside sales team to optimize performance and productivity. 
• Consistent coaching, development, and accountability to ensure selling processes, strategies, and initiatives are executed with quality and efficiency to grow and retain sales. 
• Conduct consistent call coaching sessions and crucial conversations. 
• Attend appointments, customer account reviews and/or trade shows. 
• Provide regular performance reports and insights to senior management
• Consistent audits (dispositions); address gaps and ensure team is calibrated based on business direction

What you bring to the table:

• Ability to efficiently manage a remote team with limited sales experience
• Ability in results-oriented, self-motivated, and driven by both financial and career opportunities
• Advanced selling & negotiation skills
• Excellent verbal and written communication skills
• Strong management skills (mentoring, coaching, counselling) for sales personnel optimization
• Excellent computer skills and technology competence
• A passion for recruiting, retaining, and developing talented sales professionals.
• A collaborative mindset that brings ideas and solutions together to ensure successful team and customer outcomes.
• Advanced Salesforce users

What’s needed- Basic Qualifications:

• High School or GED Equivalent 
• 4+ years sales experience
• 1+ years sales management experience              

What’s needed- Preferred Qualifications:

• Bachelor’s Degree
• Demonstrated experience leading sales teams in an Inside Sales environment

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

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Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.