Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. 

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

What you’ll be doing: 

• Prepare program customers pricing documents, handle system pricing updates for all program 
• customers, and coordinate the pricing process approval
• Support 80 Sales Associates that Manage our largest customers that spend over $10K
• Processes new sales leads as necessary
• Answers phone calls from customers and deals with problems as they arise
• Review specific customer’s requests to ensure excellent customer service and customer 
• experience
• Provides any necessary data or reports to the sales team
• Data Hygiene
• Assist with ad-hoc sales and marketing projects
• Hands on experience with Sales Force
• Prepares Sales business reviews and tradeshows through reporting, research, power point 
• presentations, and any required printed material
• Prepare customers pricing document.
• Handles item look ups for pricing to assist sales and bids teams to win new business
• Handle system pricing updates for all program customers

What you bring to the table: 

• Provide administrative support to the sales team
• Provide support to customers on issues pertaining to their order status
• Ability to priorities workload
• Perform activities that allow sales team to maximize their selling time, reach company sales goals 
• and contribute to overall business strategy
• Strong time management and organization skills
• Ability to communicate clearly and effectively, both written and verbal, to a varied audience

What’s needed- Basic Qualifications: 

• High School Diploma or GED 
• General computer skills & basic knowledge of Microsoft Office, especially Microsoft Excel
• Excellent oral and written communication skills
• Strong time management, organizational and problem-solving skills

What’s needed- Preferred Qualifications:

• 1+ years of experience in customer service or sales environment
• Ability to work under pressure and to meet challenging deadlines

We Offer:

• Inclusive culture with associate-led Business Resource Groups 
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.