Join a team that powers everyday impact.

Staples is business to business. You’re what binds us together.

At Quill, we make it easier for businesses of all sizes to get what they need to work smarter. As an Inside Sales Specialist, you’ll play a critical role in supporting new and existing customers by delivering expert product guidance, driving transactional and solution-based sales, and partnering closely with Account Managers to win profitable business. This is a fast-paced, customer-focused role where your ability to build relationships, think strategically, and deliver results makes a direct impact.

What you’ll be doing:

• Collaborate with Quill sales teams and internal partners to support new and existing customers across transactional and solution sales
• Drive high conversion rates while adhering to approved margin guidelines
• Meet or exceed net sales and margin goals
• Partner with Account Managers and Key Account Managers to support one-time and recurring projects for key accounts
• Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat
• Educate customers on Quill’s specialized product offerings, pricing, and category-specific solutions
• Maintain a strong and accurate opportunity pipeline using Quill’s CRM tools
• Increase share of wallet by consolidating customer spend and positioning Quill as a trusted advisor
• Grow average order value and deliver an exceptional end-to-end customer experience

What you bring to the table:

• A highly driven, competitive, and results-oriented mindset
• Strong communication, persuasion, and presentation skills
• Ability to adapt and perform in a fast-changing, performance-driven environment
• Strong time management and organizational skills with the ability to prioritize effectively
• A customer-first approach with a passion for delivering exceptional service
• Resilience and confidence in handling objections and rejection
• Curiosity and a willingness to ask questions and continuously improve
• A collaborative mindset with a desire to positively impact team culture
• Ability to think dynamically and remain calm under pressure

What’s needed – Basic Qualifications:

• High School Diploma or GED
• At least 12 months of experience in sales or customer service
• Demonstrated ability to communicate, present, and influence effectively
• Strong verbal and written communication skills
• Proven ability to manage multiple priorities in a results-driven environment
• Strong problem-solving, critical thinking, and organizational skills

What’s needed – Preferred Qualifications:

• 1+ years of B2B sales or sales-equivalent experience
• Experience working with CRM tools and managing an opportunity pipeline
• Knowledge of category-specific products such as Technology, Furniture, Print/Promotional, or Large Volume Quotes

• Experience with virtual selling or solution-based sales environments

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

The salary range represents the expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.