Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. 

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

Start Date:  Monday, February 17th

What you’ll be doing: 

• Primary point of contact and build long-term relationships with customers
• Effectively manage your book of business through productivity and pipeline management
• Collaborate with internal business partners
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Manage existing customer accounts to drive sales and achieve profit margins
• Consistently meet or exceed productivity metrics and goals
• Build and develop internal and external business relationships
• Make outbound sales calls to grow customer base
• Educate our customers on our products, programs, and consolidation opportunities

What you bring to the table: 

• A high level of integrity in all business dealings
• Strong time management and organization skills
• Strong time management skills
• Ability to uncover, develop, and close sales
• Strong relationship building skills
• Knowledge of product, pricing, competition, and sales objectives
• Ability to sell company values and services, in addition to program features and benefits via phone and internet
• Adaptable to a fast-paced organization that changes to continuously improve the customer experience
• Ability to sell multiple buyer levels within small to mid-sized customers

What’s needed- Basic Qualifications:

• High school diploma or G.E.D
• 6 months+ of relevant experience in sales or customer service role
• Effective communication (oral and written) and effective relationship building skills

What’s needed- Preferred Qualifications:

• Proven account management or other relevant experience
• Creative and cognitive thinking ability
• High level of business acumen and sales strategy
• Excellent oral and written communication skills
• Proficient computer skills and knowledge of Microsoft Office
• Strong organizational and problem-solving skills
• Ability to work in a fast-paced environment and adjust well to change

We Offer:

• Inclusive culture with associate-led Business Resource Groups 
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.