The Director of Financial Planning & Analysis (FP&A) is responsible for leading enterprise-wide budgeting, forecasting, financial analysis, and strategic planning initiatives to support informed decision making by senior leadership. This role oversees the development of financial models, scenario analyses, and performance reporting, while providing critical insight into business trends and financial drivers. The Director ensures the alignment of financial goals with strategic priorities, driving operational excellence and financial discipline across the organization.

Duties & Responsibilities

   • Lead corporate planning, forecasting, and performance analysis, delivering strategic insights, financial models,      and executive reporting to support decision-making, resource allocation, and business growth.

 • Budgeting, Forecasting & Business Modeling

        • Lead the annual planning, quarterly reforecasting, and long-range planning processes.

        • Develop dynamic financial models that integrate business levers such as GTM strategies, pricing actions,               competitor benchmarking, and digital marketing investments.

        • Utilize data science, AI tools, and complex datasets to enhance forecast accuracy and predict emerging                 trends in customer behavior, acquisition, retention, and margin dynamics.

        • Translate macroeconomic trends, industry benchmarks, and internal KPIs into revenue, margin, and                       EBITDA implications.

        • Ensure budget alignment across departments with clear rationale and impact to the full P&L.

        • The ability to story-tell the numbers in a digestible fashion for SLT.

 • Performance Management & Strategic Analysis

        • Own the monthly business review process and deliver timely insights into variances, trends, and                              performance drivers at both macro and granular levels.

        • Connect financial outcomes to operational activity across acquisition, retention, marketing ROI, and sales                effectiveness.

        • Proactively identify risks and opportunities (R&O) across the business and provide scenario planning                     around investment decisions.

        • Analyze the short-term P&L pressure and long-term value creation from new customer acquisition,                           pricing/promo strategies, and vertical-specific performance.

        • Provide forward-looking visibility into how key initiatives will impact revenue, gross margin, and profitability. 

• Strategic Business Partnership & Customer-Led Decision Support

        • Act as a financial thought partner to key operational teams including E-commerce, Marketing, Loyalty,                     Merchandising, and Sales.

        • Lead with a customer-centric lens to tie financial performance back to customer outcomes and GTM                       execution. 

        • Deeply embed with cross-functional partners to provide decision support, enhance financial literacy, and                 ensure strategic initiatives are grounded in strong financial rationale.

        • Help operational teams understand the financial impact of initiatives like customer experience                                  improvements, pricing tests, retention campaigns, and sales strategies.

        • Partner with stakeholders to drive accountability for outcomes and track progress against financial targets.

Basic Qualifications

     • Proven track record of leading budgeting, forecasting, and performance management processes.

     • Advanced proficiency in financial modeling and tools such as Excel, PowerPoint, and enterprise planning                software (e.g., Anaplan, Adaptive Insights, Hyperion).

     • Experience working with ERP systems (e.g., SAP, Oracle, Workday).

     • Demonstrated ability to manage cross-functional teams and communicate financial insights to non-financial            audiences.

     • Bachelor’s degree in Finance, Accounting, Economics, or a related field

     • 10+ years of progressive FP&A experience, ideally in e-commerce, digital, or B2B environments.

     • Strong command of financial modeling, forecasting, and scenario planning.

     • Experience working with data science, AI/ML tools, or BI platforms (e.g., Tableau, Power BI, Snowflake, SQL).

     • Proven ability to interpret data and distill into executive-level insights and P&L impact.

     • Exceptional communication skills with the ability to influence and challenge senior stakeholders.

     • Comfortable operating in a fast-paced, data-rich, and highly cross-functional environment.

Preferred Qualifications

    • MBA or equivalent post-graduate degree in Finance or Business.

    • Experience in a public company or multi-business unit environment.

    • Background in integrating financial planning tools and driving system implementations.

    • Prior experience presenting to board members or C-level executives.

    • Strong knowledge of data visualization tools (e.g., Tableau, Power BI) and automation best practices.

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